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For Companies At a Glance
- Tasks: Join our team to ensure events run smoothly and provide top-notch service.
- Company: The Balmoral is a prestigious hotel in Edinburgh, known for its iconic clock and rich history.
- Benefits: Enjoy discounts at hotels, meals on duty, and extensive learning opportunities.
- Why this job: Be part of a supportive family culture while excelling in the hospitality industry.
- Qualifications: We seek enthusiastic individuals who are team players and eager to learn.
- Other info: Salary starts at £12.21 plus discretionary service charge.
Our hotel The Balmoral is located at Edinburgh's most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel's majestic clock defines the city's skyline and since opening in 1902, it has run three minutes fast to ensure our guests will never miss their train.
Your key responsibilities
- Collaborate effectively with colleagues within your team and across departments
- Ensure all in-house events and meetings, from weddings and dinners to conferences and press events, run seamlessly
- Adapt your approach to achieve high-quality results
- Provide discreet, attentive, and timely service, going the extra mile
- Be knowledgeable about the hotel, our facilities, and the local area
- Take ownership of your responsibilities, performing your role to departmental standards
Who we are looking for
We seek enthusiastic and dedicated individuals who are passionate about celebrating the uniqueness of our hotels and guests. Ideal team members will:
- Demonstrate team spirit and trustworthiness
- Take pride in resolving guest and workplace issues
- Show enthusiasm for learning
Why work with us
Joining Rocco Forte Hotels offers a career where passion and dedication are recognized and rewarded. It is an ideal environment for those aspiring to grow and excel in the hospitality industry.
Benefits include:
- Discounted rates at our collection of iconic hotels
- Extensive learning and development opportunities
- Meals on duty, laundry services for uniforms
- Social activities and events
- Recognition programs and annual awards
- Occupational Pension Scheme
- 50% discount on food and beverages
- 25% discount on Spa Treatments
- 20% discount on Health Spa products
- Cycle to Work Scheme
- Local Retailer Discounts
- Employee Assistance Programme
Salary: £12.21 plus discretionary service charge
Ready to advance your career? Apply now to become a valued member of Rocco Forte Hotels, an inspiring workplace committed to excellence, with a welcoming family culture. Bring your passion, dedication, and desire to delight guests and serve your colleagues.
Event Waiting Staff Conference & Banqueting · The Balmoral, Edinburgh, United Kingdom employer: Rocco Forte Hotels Limited
Contact Detail:
Rocco Forte Hotels Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Waiting Staff Conference & Banqueting · The Balmoral, Edinburgh, United Kingdom
✨Tip Number 1
Familiarise yourself with The Balmoral and its unique offerings. Understanding the hotel's history, facilities, and local attractions will help you engage with guests and demonstrate your enthusiasm during interviews.
✨Tip Number 2
Showcase your teamwork skills by sharing examples of how you've collaborated effectively in previous roles. Highlighting your ability to work well with others will resonate with the hotel's emphasis on team spirit.
✨Tip Number 3
Prepare to discuss how you handle guest interactions and resolve issues. Providing specific examples of your commitment to excellent service will align with the hotel's focus on going the extra mile for guests.
✨Tip Number 4
Express your eagerness to learn and grow within the hospitality industry. Mention any relevant training or development experiences you've had, as this will show your dedication to personal and professional growth.
We think you need these skills to ace Event Waiting Staff Conference & Banqueting · The Balmoral, Edinburgh, United Kingdom
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities the hotel is looking for. Tailor your application to highlight your relevant experience in event waiting and customer service.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the hospitality industry. Mention specific experiences that demonstrate your ability to collaborate with teams, provide excellent service, and adapt to various situations.
Highlight Relevant Experience: In your CV, focus on previous roles that involved event waiting or similar responsibilities. Use bullet points to clearly outline your achievements and how they relate to the skills required for this position.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Rocco Forte Hotels Limited
✨Know the Hotel Inside Out
Before your interview, make sure to research The Balmoral thoroughly. Familiarise yourself with its history, facilities, and the local area. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Demonstrate Team Spirit
Since collaboration is key in this role, be prepared to discuss examples of how you've worked effectively within a team. Highlight any experiences where you contributed to a successful event or resolved conflicts among colleagues.
✨Showcase Your Service Skills
Prepare to share specific instances where you provided exceptional service. Whether it’s going the extra mile for a guest or handling a challenging situation, these anecdotes will illustrate your commitment to high-quality service.
✨Express Your Enthusiasm for Learning
The Balmoral values individuals who are eager to learn and grow. Be ready to talk about your passion for the hospitality industry and any steps you've taken to develop your skills, whether through training, courses, or hands-on experience.
