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- Tasks: Join our team as a Commis Waiter/Waitress, assisting in delivering exceptional fine dining service.
- Company: Brown's Hotel, London's first hotel, offers a unique blend of local character and world-class hospitality.
- Benefits: Enjoy discounts on hotel stays, food, spa treatments, and access to extensive learning opportunities.
- Why this job: Be part of a passionate team in a prestigious environment, where your growth and dedication are valued.
- Qualifications: We seek enthusiastic individuals with a passion for 5-star service and a strong work ethic.
- Other info: Experience a supportive culture that encourages personal expression and professional development.
The predicted salary is between 24000 - 33600 £ per year.
Brown's Hotel is London's first hotel. It opened its doors on Albemarle Street in 1832. Since then we have hosted famous guests from all walks of life. Located in Mayfair, we are just moments away from the famed Bond Street boutiques, Dover Street Market, The Royal Academy of Arts and many independent art galleries.
As part of the Rocco Forte Hotels group, Brown's Hotel embodies the brand's philosophy of blending local character with world-class hospitality. Rocco Forte Hotels is a collection of iconic establishments that celebrate the uniqueness of each location, allowing team members to express their authentic selves while ensuring that every guest enjoys a personalized, local experience.
Your key responsibilities:
- Assist the Chef de Rang and Head Waiter in delivering flawless service to our discerning guests, ensuring a world-class dining experience.
- Thrive in a high-pressure fine dining environment.
- Present a warm first impression while maintaining discreet, high standards of service.
- Tailor your approach to achieve high-quality results and exceed expectations.
- Deliver discreet, understated, and timely service, always going the extra mile to ensure satisfaction.
- Take ownership of your role, performing with excellence in line with departmental standards.
Who we are looking for:
- Enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests.
- A genuine passion for delivering exceptional, unrivalled 5-star service, ensuring everyone feels valued and respected.
- A positive attitude and a willingness to learn, adapt, and grow within the hospitality industry.
- Enthusiasm and a strong work ethic.
- The ability to work in a fast-paced environment & handling multiple tasks.
- The ability to create personalized, memorable experiences and build lasting relationships with our guests and team members.
- Independence while collaborating effectively within teams and across departments.
- A commitment to maintaining high standards of hygiene, health, and safety.
Why join us at Rocco Forte Hotels?
Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.
Working with us provides access to the following perks:
- Discounted rates across our collection of iconic hotels - £25/€30 per night
- 50% discount on Food and Beverage, 25% discount on Spa Treatments & 20% discount on Health Spa products
- Extensive learning and development opportunities
- Meals on duty
- Social activities and events
- Recognition programs & Annual awards
- Gym Membership Discounts
- Enhanced Maternity & Paternity Pay
- Pension Scheme
- Season Ticket Loan / Cycle to Work Scheme
- Employee Assistance Programme
Ready to take your next step in your career? Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.
Commis Waiter / Waitress Charlie\'s · Brown\'s Hotel, London, United Kingdom employer: Rocco Forte Hotels Limited
Contact Detail:
Rocco Forte Hotels Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commis Waiter / Waitress Charlie\'s · Brown\'s Hotel, London, United Kingdom
✨Tip Number 1
Familiarise yourself with the menu and wine list at Charlie's Restaurant. Knowing the dishes and their ingredients will not only impress during your interview but also show your genuine interest in providing exceptional service.
✨Tip Number 2
Research Rocco Forte Hotels and their philosophy on hospitality. Understanding their commitment to personalised guest experiences will help you align your answers with their values during any discussions.
✨Tip Number 3
Practice your communication skills, especially in a fast-paced environment. Being able to articulate clearly and confidently will demonstrate your ability to thrive under pressure, which is crucial for a Commis Waiter/Waitress role.
✨Tip Number 4
Network with current or former employees of Brown's Hotel. They can provide valuable insights into the work culture and expectations, giving you an edge in understanding what it takes to succeed in this role.
We think you need these skills to ace Commis Waiter / Waitress Charlie\'s · Brown\'s Hotel, London, United Kingdom
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Commis Waiter/Waitress at Brown's Hotel. Familiarise yourself with the expectations of delivering high-quality service in a fine dining environment.
Tailor Your CV: Highlight relevant experience in hospitality, particularly in fine dining or similar roles. Emphasise your passion for exceptional service and any specific skills that align with the job description, such as teamwork and adaptability.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the hotel. Mention why you want to work at Brown's Hotel specifically and how your values align with those of Rocco Forte Hotels.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Rocco Forte Hotels Limited
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your love for providing exceptional service, as this role at Brown's Hotel requires a strong commitment to delivering a five-star experience.
✨Demonstrate Adaptability
In a fast-paced fine dining environment, adaptability is key. Be prepared to discuss situations where you successfully handled multiple tasks or adapted to changing circumstances, showcasing your ability to thrive under pressure.
✨Emphasise Teamwork
Rocco Forte Hotels values collaboration, so be ready to talk about your experiences working in teams. Highlight how you contribute to a positive team dynamic and how you can support your colleagues while maintaining high standards of service.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the Commis Waiter/Waitress role and the restaurant's operations. This demonstrates your eagerness to learn and grow within the company, which aligns with their commitment to professional development.
