At a Glance
- Tasks: Join our team to deliver exceptional service in a luxury hotel bar.
- Company: Brown's Hotel is London's first hotel, rich in history and prestige.
- Benefits: Enjoy discounts on stays, food, spa treatments, and extensive learning opportunities.
- Other info: Flexible shifts available, including evenings and weekends.
- Why this job: Be part of a supportive family culture in a renowned hospitality brand.
- Qualifications: Enthusiasm, teamwork, and a passion for hospitality are key; experience preferred but not essential.
The predicted salary is between 24000 - 36000 £ per year.
Our hotel
Brown\'s Hotel, London\'s first hotel, has a rich history since its opening on Albemarle Street in 1832. Over the years, it has become a prestigious landmark, welcoming distinguished guests from various walks of life. Situated in the heart of Mayfair, the hotel offers guests easy access to iconic locations such as Bond Street\'s luxury boutiques, Dover Street Market, The Royal Academy of Arts, and a wide selection of independent art galleries.
As part of the Rocco Forte Hotels group, Brown\'s Hotel embodies the brand\'s philosophy of blending local character with world-class hospitality. Rocco Forte Hotels is a collection of iconic establishments that celebrate the uniqueness of each location, allowing team members to express their authentic selves while ensuring that every guest enjoys a personalized, local experience.
Your key responsibilities
As a team member, you will join our team of outstanding floor staff to deliver flawless service in a world-leading luxury hotel restaurant, assisting the bar management in meeting the high expectations of our discerning guests and diners. Eager to learn, you will be a confident and adaptable individual able to thrive in a high-pressured fine dining environment. You will be exceptionally well presented and capable of making a warm first impression on our guests while delivering discrete, sensitive standards of service.
Who we are looking for
Your ability to work in a timely manner, efficient manner, learn quickly and enthusiastically and adhere to our exceptional standards will define your success in the role. In turn, you will be given the support to develop your own skills and career with us and, ultimately, your insight, commitment and pride in your work will make you an integral part of the Rocco Forte family.
As a valued part of the Forte family, you will be:
- Enthusiastic and hardworking with a keen eye for detail.
- Ability to work in a fast-paced environment and handle multiple tasks at once.
- Strong team player with a positive attitude and willingness to learn.
- Experience in a similar role is preferred, but not essential.
- Flexibility to work a variety of shifts, including evenings and weekends.
- A genuine passion for working in hospitality and providing exceptional service.
Why join us at Rocco Forte Hotels?
Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.
Working with us provides access to the following perks:
- Discounted rates across our collection of iconic hotels - £25/€30 per night
- 50% discount on Food and Beverage, 25% discount on Spa Treatments & 20% discount on Health Spa products
- Extensive learning and development opportunities
- Meals on duty
- Social activities and events
- Recognition programs & Annual awards
- Pension Scheme
- Season Ticket Loan / Cycle to Work Scheme
- Employee Assistance Programme
Ready to take your next step in your career?
Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.
Cocktail Waiter / Waitress The Donovan Bar · Brown\'s Hotel, London, United Kingdom employer: Rocco Forte Hotels Limited
At Brown's Hotel, part of the prestigious Rocco Forte Hotels group, we pride ourselves on fostering a vibrant work culture that celebrates individuality and excellence in hospitality. Located in the heart of Mayfair, our team members enjoy not only competitive benefits such as discounted stays and dining but also extensive opportunities for personal and professional growth within a supportive family-like environment. Join us to be part of a legacy that values your passion and dedication while providing exceptional service to our distinguished guests.
Contact Details:
Rocco Forte Hotels Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Cocktail Waiter / Waitress The Donovan Bar · Brown\'s Hotel, London, United Kingdom
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Rocco Forte Hotels Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Rocco Forte Hotels Limited
Don't be shy about reaching out to Rocco Forte Hotels Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Cocktail Waiter / Waitress The Donovan Bar · Brown\'s Hotel, London, United Kingdom
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Rocco Forte Hotels Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Rocco Forte Hotels Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
