At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for our guests.
- Company: Join the prestigious Rocco Forte Hotels at The Balmoral in Edinburgh.
- Benefits: Enjoy discounts, meals on duty, and extensive learning opportunities.
- Other info: Flexible shifts with great career growth potential.
- Why this job: Be part of a passionate team in a dynamic hospitality environment.
- Qualifications: Enthusiasm, teamwork, and a desire to learn are essential.
The predicted salary is between 33000 - 33000 £ per year.
Our hotel The Balmoral is located at Edinburgh’s most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel’s majestic clock defines the city’s skyline, and since the day we opened in 1902, it has run three minutes fast to ensure our guests will never miss their train.
Your key responsibilities
- Cooperate well with colleagues in own team and across departments
- Tailor your approach so that high-quality results are achieved
- Deliver discreet, understated, and timely service, going that extra mile
- Be knowledgeable of the hotel, our facilities, and the local area
- Take ownership of performing the job well in line with the departmental standards
Who are we looking for
We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests. We are looking for team members who bring:
- Team spirit and trustworthiness
- Pride to resolve guest and workplace issues
- Enthusiasm for learning
This role can be full-time, totalling 39 hours per week. The successful candidate will be able to work a flexible rota, including day, evening, and weekend shifts, to support our business needs. Applicants must have the right to work in the UK. Unfortunately, we are unable to offer visa sponsorship for this role.
Why work with us
Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry. Working with us provides access to the following perks:
- Discounted rates across our collection of iconic hotels
- Extensive learning and development opportunities
- Meals on duty, laundry of uniforms
- Social activities and events
- Recognition programs
- Annual awards
- Occupational Pension Scheme
- 50% discount on food and beverages
- 25% discount on Spa Treatments
- 20% discount on Health Spa products
- Cycle to Work Scheme
- Local Retailer Discounts
- Employee Assistance Programme
- Discretionary Service Charge
The expected salary package of a Waiter is £33,000 gross per annum (salary plus discretionary service charge).
Waiter/Waitress Brasserie Prince employer: Rocco Forte Hotels Group
At Rocco Forte Hotels, we pride ourselves on creating a vibrant and inclusive work environment where every team member is valued and encouraged to express their individuality. Located in the heart of Edinburgh, our hotel offers not only competitive benefits such as discounted stays and extensive development opportunities but also a unique chance to be part of a prestigious brand that celebrates excellence in hospitality. Join us to grow your career while delivering exceptional service in a stunning setting.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/Waitress Brasserie Prince
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Rocco Forte Hotels Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Rocco Forte Hotels Group
Don't be shy about reaching out to Rocco Forte Hotels Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Waiter/Waitress Brasserie Prince
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Rocco Forte Hotels Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Rocco Forte Hotels Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
