The Balmoral, part of Rocco Forte Hotels Group, is seeking a Switchboard Operator to deliver exemplary telephone service in Edinburgh. You will liaise across departments to ensure guest care meets the highest standards and act as an ambassador for the hotel from first contact.
Ideal candidates possess excellent communication and a warm telephone manner, with a strong attention to detail and experience in luxury service. Flexible shifts including weekends are required.
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Luxury Hotel Switchboard Operator & Guest Concierge employer: Rocco Forte Hotels Group
Brown's Hotel, a prestigious landmark in the heart of Mayfair, offers an exceptional work environment for those passionate about hospitality. As part of the Rocco Forte Hotels group, employees benefit from extensive learning and development opportunities, competitive discounts, and a culture that celebrates individuality and excellence. Join us to be part of a team that values your growth while delivering unparalleled service to our distinguished guests.