At a Glance
- Tasks: Lead the bar team, create memorable experiences, and deliver exceptional service.
- Company: Brown's Hotel, a prestigious landmark in Mayfair, part of Rocco Forte Hotels.
- Benefits: Discounted hotel stays, food and beverage discounts, extensive training, and social events.
- Other info: Opportunities for personal growth and recognition in a supportive environment.
- Why this job: Join a dynamic team and elevate your hospitality career in a historic setting.
- Qualifications: Experience in high-quality hospitality and a passion for exceptional service.
The predicted salary is between 29700 - 36300 £ per year.
Our hotel Brown's Hotel, London's first hotel, has a rich history since its opening on Albemarle Street in 1832. Over the years, it has become a prestigious landmark, welcoming distinguished guests from various walks of life. Situated in the heart of Mayfair, the hotel offers guests easy access to iconic locations such as Bond Street's luxury boutiques, Dover Street Market, The Royal Academy of Arts, and a wide selection of independent art galleries. As part of the Rocco Forte Hotels group, Brown's Hotel embodies the brand's philosophy of blending local character with world-class hospitality.
Your key responsibilities
We are seeking an experienced and passionate Head Bartender within our Donovan Bar who has exceptional knowledge of wine, spirits, and cocktails, and a proven track record within a high-quality hospitality environment. As Head Bartender, you will lead by example, delivering outstanding service and creating memorable experiences that consistently exceed guest expectations. You will be a confident communicator, an inspiring team player, and a knowledgeable drinks specialist who is passionate about developing both yourself and those around you.
Working closely with the management team, you will be responsible for maintaining and enhancing the high standards, policies, and procedures relating to food and beverage service. You will play a key role in staff training and development, guest satisfaction, drinks and menu development, quality control, and the overall profitability of the bar.
As a valued part of the Forte family, you will:
- Tailor your approach to achieve high-quality results and exceed expectations.
- Deliver discreet, understated, and timely service, always going the extra mile to ensure satisfaction.
- Take ownership of your role, performing with excellence in line with departmental standards.
Who we are looking for
We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests. We are looking for a team member who brings:
- A genuine passion for delivering exceptional, unrivalled 5-star service, ensuring everyone feels valued and respected.
- A positive attitude and a willingness to learn, adapt, and grow within the hospitality industry.
- Enthusiasm and a strong work ethic.
- The ability to work in a fast-paced environment & handling multiple tasks.
- The ability to create personalized, memorable experiences and build lasting relationships with our guests and team members.
- Independence while collaborating effectively within teams and across departments.
- A commitment to maintaining high standards of hygiene, health, and safety.
Why join us at Rocco Forte Hotels?
Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry. Working with us provides access to the following perks:
- Discounted rates across our collection of iconic hotels - £25/€30 per night.
- 50% discount on Food and Beverage, 25% discount on Spa Treatments & 20% discount on Health Spa products.
- Extensive learning and development opportunities.
- Meals on duty.
- Social activities and events.
- Recognition programs & Annual awards.
- Pension Scheme.
- Season Ticket Loan / Cycle to Work Scheme.
- Employee Assistance Programme.
Head Bartender in London employer: Rocco Forte Hotels Group
Brown's Hotel, a prestigious landmark in the heart of Mayfair, offers an exceptional work environment for those passionate about hospitality. As part of the Rocco Forte Hotels group, employees benefit from extensive learning and development opportunities, competitive discounts, and a culture that celebrates individuality and excellence. Join us to be part of a team that values your growth while delivering unparalleled service to our distinguished guests.
StudySmarter Expert Advice🤫
We think this is how you could land Head Bartender in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Rocco Forte Hotels Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Rocco Forte Hotels Group
Don't be shy about reaching out to Rocco Forte Hotels Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Bartender in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Rocco Forte Hotels Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Rocco Forte Hotels Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
