ROCC Housing Technology Solutions is seeking a Service Desk Lead to drive exceptional customer support, resolve complex issues, and escalate when needed. You will lead a team, manage SLA performance, and collaborate with Delivery and Development to add value for housing clients.
You'll report to the Head of Customer Success and play a central role in maintaining our service standards across on-site client sites in the UK.
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Contact Details:
ROCC Housing Technology Solutions Recruitment Team
