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For Companies At a Glance
- Tasks: Design and implement software solutions for clients in a fully remote role.
- Company: Join a dynamic, independently owned tech company with over 40 years of experience.
- Benefits: Competitive salary, performance bonuses, generous holiday, and a supportive team culture.
- Other info: Enjoy a collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by delivering exceptional outcomes for clients while working remotely.
- Qualifications: Experience in housing software and strong communication skills are essential.
The predicted salary is between 38700 - 58000 £ per year.
Job Description
Job Title: Implementation Consultant – Housing Software (Remote)
A fully remote role designing and implementing software solutions for our clients.
About ROCC
With more than 40 years’ experience, we are independently owned, dynamic, and adaptable, driven by a simple collective goal: to be the UK’s leading supplier of housing maintenance software solutions.
Our reputation is built on long-standing client partnerships founded on reliability, flexibility, and transparency. This commitment has helped us maintain 100% customer satisfaction among our local authority, housing association and maintenance clients.
Our people are at the heart of this success. We’re proud of our hugely supportive and collaborative team, where colleagues feel valued, thrive, and shape their careers around what works for them. Our average length of service is over 11 years — a testament to our culture.
The Role
We are growing, and as a result, looking to expand our dynamic product consultancy team.
Reporting to the Head of Projects, this pivotal, hugely varied role will see you manage project implementations by providing:
- Business analysis, gathering and scoping of customer requirements
- Designing specifications and configuring solutions that match client needs
- Liaising with internal teams and 3rd parties to help deliver solutions
- Ensuring functional requirements are met via QA, UAT and demos
- Managing the go live and reporting process
There is a wide array of implementation projects. You could be managing minor change requests, delivering upgrades or enhancements, deploying new modules and eventually, leading full new client implementations.
Whatever the project, your focus will be the same — delivering exceptional outcomes for our clients.
Key responsibilities include:
- Building strong relationships with clients to aid in project implementation and customer success.
- Management of the day-to-day delivery of minor to mid-size customer projects
- Working as part of a team on larger customer projects
- Supporting the Pre-Sales teams with face to face and online product demos.
- Training clients and internal teams to share product knowledge
- Identifying revenue generating opportunities from clients (e.g. change requests, additional modules or functionality)
About You
- Some exposure to housing software within a software house, local authority, housing association or consultancy (essential)
- Software implementation and configuration experience, and an understanding of system integration.
- Strong communication and the ability to build strong customer relationships
- A consulting mindset. Strong analysis, problem solving and project management skills
- A solid multi-tasker, able to manage multiple stakeholders and projects in parallel
- Based in the UK and able to work here without restriction. We work fully remote, but you’ll need to be flexible to travel to client sites across the UK (typically 1–2 days per month).
What We Offer
- Variety – a broad role at the heart of the business
- Collaboration – a team environment where every voice is heard. We may be remote, but our team is at the heart of all we do
- Tangible Achievement – taking projects from conception to deployment
- Customer Centric – customer success is at the heart of everything we do
- Real Responsibility – you will be self-managed but supported by regular 1:1s with the Head of Projects to help you succeed and progress
- Stability – an average length of service of over 11 years
Salary & Hours
- £45-65,000 dependant on experience
- Performance-related bonus
- Company Pension and Life Assurance
- 25 days holiday, plus bank holidays, your birthday and one day per year paid volunteering leave
Apply Now
If this sounds like the right role for you, we’d love to hear from you. Apply today or get in touch with me directly at steve.agace@rocc.co.uk. I’d be happy to answer any questions or hold a confidential discussion.
Equal Opportunity Statement
We are committed to diversity and inclusivity.
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Implementation Consultant - Housing Software (Remote) employer: ROCC Housing Technology Solutions
Contact Detail:
ROCC Housing Technology Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Consultant - Housing Software (Remote)
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing software industry and let them know you're on the lookout for opportunities. A friendly chat can lead to referrals or insider info about openings that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews by practising common questions related to project management and client relationships. We recommend role-playing with a friend or using online resources to get comfortable with articulating your experience and skills.
✨Tip Number 3
Showcase your consulting mindset! During interviews, highlight your problem-solving skills and how you've successfully managed multiple projects. Use specific examples to demonstrate your ability to deliver exceptional outcomes for clients.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our supportive and collaborative team.
We think you need these skills to ace Implementation Consultant - Housing Software (Remote)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the role of Implementation Consultant. Highlight any relevant experience with housing software and project management to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background makes you a perfect fit for our team. Be genuine and let your personality come through.
Showcase Your Communication Skills: Since strong communication is key in this role, make sure your application showcases your ability to build relationships and convey ideas clearly. We want to see how you can connect with clients and colleagues alike!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our dynamic team!
How to prepare for a job interview at ROCC Housing Technology Solutions
✨Know Your Software Inside Out
Make sure you’re familiar with the housing software solutions that the company offers. Brush up on any relevant features and functionalities, as well as common challenges clients face. This will help you demonstrate your understanding during the interview.
✨Showcase Your Consulting Skills
Prepare examples of how you've successfully managed client relationships and project implementations in the past. Highlight your problem-solving abilities and how you've tailored solutions to meet specific client needs. This will show that you have the consulting mindset they’re looking for.
✨Ask Insightful Questions
Come prepared with questions that show your interest in the role and the company. Ask about their approach to client success or how they handle project challenges. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Emphasise Team Collaboration
Since the role involves working closely with internal teams and clients, be ready to discuss your experience in collaborative environments. Share examples of how you’ve contributed to team success and how you handle feedback, as this aligns with their supportive culture.