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For Companies At a Glance
- Tasks: Design and implement software solutions for clients in a fully remote role.
- Company: Join a dynamic, independent tech company with over 40 years of experience.
- Benefits: Competitive salary, performance bonuses, generous holiday, and a supportive team culture.
- Why this job: Make a real impact by delivering exceptional outcomes for clients and shaping your career.
- Qualifications: Experience in housing software and strong communication skills are essential.
- Other info: Enjoy a collaborative environment with opportunities for growth and development.
The predicted salary is between 38700 - 58000 £ per year.
Job Title: Implementation Consultant – Housing Software (Remote)
A fully remote role designing and implementing software solutions for our clients.
About ROCC
With more than 40 years’ experience, we are independently owned, dynamic, and adaptable, driven by a simple collective goal: to be the UK’s leading supplier of housing maintenance software solutions.
Our reputation is built on long-standing client partnerships founded on reliability, flexibility, and transparency. This commitment has helped us maintain 100% customer satisfaction among our local authority, housing association and maintenance clients.
Our people are at the heart of this success. We’re proud of our hugely supportive and collaborative team, where colleagues feel valued, thrive, and shape their careers around what works for them. Our average length of service is over 11 years — a testament to our culture.
The Role
We are growing, and as a result, looking to expand our dynamic product consultancy team.
Reporting to the Head of Projects, this pivotal, hugely varied role will see you manage project implementations by providing:
- Business analysis, gathering and scoping of customer requirements
- Designing specifications and configuring solutions that match client needs
- Liaising with internal teams and 3rd parties to help deliver solutions
- Ensuring functional requirements are met via QA, UAT and demos
- Managing the go live and reporting process
There is a wide array of implementation projects. You could be managing minor change requests, delivering upgrades or enhancements, deploying new modules and eventually, leading full new client implementations.
Whatever the project, your focus will be the same — delivering exceptional outcomes for our clients.
Key responsibilities include:
- Building strong relationships with clients to aid in project implementation and customer success.
- Management of the day-to-day delivery of minor to mid-size customer projects
- Working as part of a team on larger customer projects
- Supporting the Pre-Sales teams with face to face and online product demos.
- Training clients and internal teams to share product knowledge
- Identifying revenue generating opportunities from clients (e.g. change requests, additional modules or functionality)
About You
- Some exposure to housing software within a software house, local authority, housing association or consultancy (essential)
- Software implementation and configuration experience, and an understanding of system integration.
- Strong communication and the ability to build strong customer relationships
- A consulting mindset. Strong analysis, problem solving and project management skills
- A solid multi-tasker, able to manage multiple stakeholders and projects in parallel
- Based in the UK and able to work here without restriction. We work fully remote, but you’ll need to be flexible to travel to client sites across the UK (typically 1–2 days per month).
What We Offer
- Variety – a broad role at the heart of the business
- Collaboration – a team environment where every voice is heard. We may be remote, but our team is at the heart of all we do
- Tangible Achievement – taking projects from conception to deployment
- Customer Centric – customer success is at the heart of everything we do
- Real Responsibility – you will be self-managed but supported by regular 1:1s with the Head of Projects to help you succeed and progress
- Stability – an average length of service of over 11 years
Salary & Hours
- £45-65,000 dependant on experience
- Performance-related bonus
- Company Pension and Life Assurance
- 25 days holiday, plus bank holidays, your birthday and one day per year paid volunteering leave
Apply Now
If this sounds like the right role for you, we’d love to hear from you. Apply today or get in touch with me directly at steve.agace@rocc.co.uk. I’d be happy to answer any questions or hold a confidential discussion.
Equal Opportunity Statement
We are committed to diversity and inclusivity.
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Locations
Implementation Consultant – Housing Software (Remote) employer: ROCC Housing Technology Solutions
Contact Detail:
ROCC Housing Technology Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Consultant – Housing Software (Remote)
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing software industry and let them know you're on the lookout for opportunities. A friendly chat can lead to referrals or insider info about openings that aren't even advertised yet.
✨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and showcases your skills in software implementation and project management. Join relevant groups and engage with posts to get noticed by potential employers.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by doing mock sessions with friends or using online resources. Focus on articulating your experience with client relationships and project delivery, as these are key for the Implementation Consultant role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our awesome team at ROCC!
We think you need these skills to ace Implementation Consultant – Housing Software (Remote)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the role of Implementation Consultant. Highlight any relevant experience with housing software and project management to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background makes you a perfect fit for our team. Be genuine and let your personality come through.
Showcase Your Communication Skills: Since building strong relationships with clients is key, demonstrate your communication skills in your application. Whether it's through examples in your CV or your cover letter, show us how you connect with others.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at ROCC Housing Technology Solutions
✨Know Your Software Inside Out
Make sure you’re familiar with the housing software solutions that the company offers. Brush up on key features, benefits, and any recent updates. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Showcase Your Consulting Skills
Prepare examples from your past experiences where you've successfully managed client relationships or implemented software solutions. Highlight your problem-solving abilities and how you’ve navigated challenges in previous projects to demonstrate your consulting mindset.
✨Practice Your Communication
Since strong communication is crucial for this role, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend or using video calls to simulate the remote interview environment, ensuring you can convey your ideas effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and specific projects you might be working on. This shows that you’re not just interested in the job, but also in how you can contribute to the team and the company’s success.