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For Companies At a Glance
- Tasks: Sell new homes, negotiate deals, and provide top-notch customer service.
- Company: Rocasa, a dynamic company in the property sector.
- Benefits: Competitive salary up to £32,486, plus benefits and flexible working hours.
- Why this job: Join a vibrant team and help customers find their dream homes.
- Qualifications: Experience in selling new build properties and knowledge of shared ownership preferred.
- Other info: Opportunity for career growth in a fast-paced environment.
The predicted salary is between 27400 - 38900 £ per year.
Rocasa are looking to recruit New Homes Sales Advisor covering 3 sites in Manchester, paying up to £32,486 per annum plus benefits working: Weds- Sunday.
Responsibilities
- Sell all plots available and the services that are offered by the panel mortgage broker and panel solicitors directly to customers while following standard protocols.
- Negotiate with customers to ensure the best sales outcome for the business. May also involve providing back-office support to a sales team.
- Set clear objectives for each sales call or meeting; tailor standard materials to make presentations to customers; and ask relevant questions to gather information, evaluate the customer's level of interest, and identify and respond to areas requiring further information or explanation.
- Provide a quality service to customers while identifying opportunities to secure new business or support retention.
- Deal with complex queries and investigate and resolve customer problems to ensure that customers are kept fully and regularly informed of the progress of their purchase.
- Develop and implement a customer contact plan to communicate product launches and engage the customers in relevant sales campaigns.
- Act as first point of contact for customer queries and complaints and resolve them, referring complex issues to others and ensuring that the customer receives an appropriate response.
- Schedule follow-up actions and enter relevant information into the CRM system after each contact with a customer to create a call plan and to ensure that the organisation has quality data to enable effective customer retention and business development activities.
- Identify potential customers by obtaining information, referrals, and recommendations from existing customers and other contacts.
- Maintain an accurate representation of sales pipelines, plots available and forecast within CRM systems.
- Develop knowledge and understanding of policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards.
- Obtain authorisation from a supervisor or manager for any exceptions from mandatory procedure.
- Collect market data and maintain a database of market intelligence and competitor activity to support the marketing and sales planning process.
- Prepare moderately complex documents required for the reservation process using a variety of applications for technology devices, such as standard office software.
- Gather and summarise data for reports through the reservation sign-off process.
- Use the marketing system and protocols to deliver mostly routine support services.
Qualifications
- Previous experience in Selling New Build Properties and ideally some knowledge of Shared Ownership.
New Homes Sales Advisor in Nottingham employer: Rocasa Consulting
Contact Detail:
Rocasa Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New Homes Sales Advisor in Nottingham
✨Tip Number 1
Get to know the company inside out! Research Rocasa, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their mission.
✨Tip Number 2
Practice your sales pitch! Role-play with a friend or in front of the mirror. Make sure you can confidently sell not just the properties but also yourself as the perfect New Homes Sales Advisor.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and maybe even a referral to help you land that job.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm and keeping you top of mind for the hiring team at Rocasa.
We think you need these skills to ace New Homes Sales Advisor in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the New Homes Sales Advisor role. Highlight your experience in selling new build properties and any knowledge of shared ownership. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention your customer service skills and any relevant sales achievements.
Showcase Your Communication Skills: As a New Homes Sales Advisor, communication is key. In your application, demonstrate your ability to engage with customers and resolve queries effectively. We love candidates who can show they’re proactive in their approach!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Rocasa Consulting
✨Know Your Product Inside Out
Before the interview, make sure you have a solid understanding of the new build properties Rocasa is selling. Familiarise yourself with the features, benefits, and any unique selling points. This will help you answer questions confidently and demonstrate your passion for the role.
✨Prepare for Customer Scenarios
Think about potential customer queries or complaints you might encounter in this role. Prepare responses that showcase your problem-solving skills and ability to provide excellent customer service. Role-playing these scenarios with a friend can be a great way to practice.
✨Showcase Your Sales Skills
Be ready to discuss your previous sales experience, especially in selling new build properties. Highlight specific examples where you successfully negotiated deals or resolved complex issues. Use metrics if possible to quantify your achievements and show how you can contribute to Rocasa's success.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, sales targets, or how Rocasa supports its sales advisors in achieving their goals. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
