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- Tasks: Support victims of domestic abuse in safe houses and outreach services.
- Company: Rocasa Consulting is dedicated to providing compassionate support for those affected by domestic violence.
- Benefits: Earn up to £15.49 per hour with potential for a permanent role and competitive salary.
- Why this job: Make a real difference in people's lives while working in a supportive and dynamic environment.
- Qualifications: Experience in customer service, excellent communication skills, and a full driving license required.
- Other info: Flexible hours and the chance to work with various agencies to enhance community support.
Rocasa Consulting are looking for a Flexible Support Worker in Oxford to support victims of Domestic Abuse in Supported Accommodation and Safe Houses. Paying up to £15.49ph umbrella Temp to Perm Salary up to £28,057 per annum.
Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.
- To deliver excellent services to those at risk of, fleeing, or having survived domestic abuse, with compassion and respect, upholding the highest degree of confidentiality.
- To work flexibly across all areas of the service – helpline, refuge, places of safety and outreach.
- To attend and actively participate in multi-agency meetings.
- To be an ambassador for domestic abuse services, promoting the service internally as well as to external partners.
- To work jointly and cohesively with housing management teams to give the best possible service to those that we are supporting.
- To monitor occupation levels and minimise void rent loss across the service.
- To ensure accurate records are maintained in compliance with internal procedures, regulatory and contractual requirements.
- To contribute to the Group’s achievement of its targets and objectives.
- To support the prompt and accurate submission of invoices and key performance indicator returns.
- To ensure services are run to budget.
- To self-manage your performance, in accordance with internal and statutory procedures, including the Group’s Health and Safety and Equality and Diversity Policies.
- To support the Group’s Domestic Abuse Housing Alliance (DAHA) accreditation process.
More about you:
You may already work within a domestic abuse service, or you may be in another customer-facing role wanting to take on a new challenge. We are particularly looking for the right skills and abilities. Ideally, you will have:
- Experience of providing effective customer focused service.
- Understanding of managing safeguarding issues.
- Excellent communication and interpersonal skills, with ability to network and build strong relationships with partner agencies, community groups and key stakeholders.
- Experience in dealing with distressed vulnerable service users.
- Excellent time management and organisational skills.
- Excellent IT skills.
- Full driving license and access to a car.
- Ability to work non-standard hours on occasion based on service user and commissioner needs.
- Enhanced DBS clearance required.
Domestic Violence Support Worker employer: Rocasa Consulting
Contact Detail:
Rocasa Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Domestic Violence Support Worker
✨Tip Number 1
Familiarise yourself with the local domestic abuse services and support networks in Oxford. Understanding the landscape of available resources will not only help you in your role but also demonstrate your commitment to the community during interviews.
✨Tip Number 2
Network with professionals already working in domestic violence support roles. Attend relevant workshops or seminars to connect with others in the field, as personal recommendations can often lead to job opportunities.
✨Tip Number 3
Stay updated on the latest policies and best practices related to domestic abuse support. This knowledge will not only enhance your understanding but also show potential employers that you are proactive and dedicated to continuous learning.
✨Tip Number 4
Prepare for multi-agency meetings by researching the organisations involved. Knowing their roles and how they interact with domestic abuse services will allow you to contribute meaningfully and showcase your collaborative skills.
We think you need these skills to ace Domestic Violence Support Worker
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description provided by Rocasa Consulting. Understand the key responsibilities and required skills to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in customer-facing roles or domestic abuse services. Use specific examples to demonstrate your skills in communication, time management, and handling sensitive situations.
Showcase Your Skills: Make sure to highlight your excellent communication and interpersonal skills. Mention any relevant qualifications or training that align with the requirements of the role, such as safeguarding training or experience working with vulnerable individuals.
Personalise Your Application: Address your cover letter to the hiring manager if possible, and express your passion for supporting victims of domestic abuse. Personalising your application can help you stand out from other candidates.
How to prepare for a job interview at Rocasa Consulting
✨Show Empathy and Understanding
As a Domestic Violence Support Worker, it's crucial to demonstrate empathy during your interview. Share experiences where you've supported vulnerable individuals, highlighting your ability to listen and provide compassionate care.
✨Familiarise Yourself with Relevant Policies
Make sure you understand the key policies related to domestic abuse and safeguarding. Being able to discuss these in your interview will show that you're knowledgeable and serious about the role.
✨Highlight Your Communication Skills
Effective communication is vital in this role. Prepare examples of how you've successfully built relationships with stakeholders or managed difficult conversations, as this will showcase your interpersonal skills.
✨Demonstrate Flexibility and Adaptability
The job requires working flexibly across various areas. Be ready to discuss how you've adapted to changing situations in previous roles, showing that you can handle the dynamic nature of support work.
