Complaints Investigator

Complaints Investigator

Full-Time 17 - 17 £ / hour (est.) No working from home possible
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At a Glance

  • Tasks: Investigate customer complaints and ensure excellent service delivery.
  • Company: Leading social housing organisation with a focus on customer satisfaction.
  • Benefits: Earn £15-£17 per hour, work from home, and receive paid training.
  • Other info: Temporary contract with potential for future opportunities.
  • Why this job: Make a difference by resolving issues and enhancing customer experiences.
  • Qualifications: Experience in complaints handling and strong communication skills.

The predicted salary is between 17 - 17 £ per hour.

Are you an experienced Complaints Investigator with a passion for delivering excellent customer service? We're recruiting for a 3-month temporary contract with a leading social housing organisation.

What you'll get:

  • Primarily working from home
  • Just 2 days' paid training in Ealing (travel expenses covered)

Pay: £15 - £17 per hour

Complaints Investigator employer: Rocasa Consulting

Join a compassionate and dynamic team as a Tenancy Support Worker in Northfield, Birmingham, where your contributions directly impact the lives of residents striving for stability and independence. Our organisation fosters a collaborative work culture that prioritises employee development, offering training and growth opportunities to enhance your skills in housing support and social care. With competitive pay and a commitment to community well-being, we provide a fulfilling environment for those dedicated to making a difference.

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Contact Details:

Rocasa Consulting Recruitment Team

We think you need these skills to ace Complaints Investigator

Communication Skills
Time Management
Attention to Detail
Problem-Solving Skills
Property Maintenance
Multi-Trade Skills
Plumbing Diagnosis