Complaints Investigator

Complaints Investigator

Full-Time 17 - 17 £ / hour (est.) No working from home possible
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At a Glance

  • Tasks: Investigate customer complaints and ensure excellent service delivery.
  • Company: Leading social housing organisation with a focus on customer satisfaction.
  • Benefits: Earn £15-£17 per hour, work from home, and receive paid training.
  • Other info: Temporary contract with potential for future opportunities.
  • Why this job: Make a difference by resolving issues and enhancing customer experiences.
  • Qualifications: Experience in complaints handling and strong communication skills.

The predicted salary is between 17 - 17 £ per hour.

Are you an experienced Complaints Investigator with a passion for delivering excellent customer service? We're recruiting for a 3-month temporary contract with a leading social housing organisation.

What you'll get:

  • Primarily working from home
  • Just 2 days' paid training in Ealing (travel expenses covered)

Pay: £15 - £17 per hour

Complaints Investigator employer: Rocasa Consulting

Join a leading social housing organisation that values your expertise as a Complaints Investigator while offering the flexibility of primarily working from home. With a supportive work culture and just two days of paid training in Ealing, you'll have the opportunity to enhance your skills and contribute to meaningful customer service improvements. This role not only provides competitive pay but also fosters an environment where your contributions are recognised and valued.

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Contact Details:

Rocasa Consulting Recruitment Team

We think you need these skills to ace Complaints Investigator

Communication Skills
Time Management
Attention to Detail
Problem-Solving Skills
Property Maintenance
Multi-Trade Skills
Plumbing Diagnosis