Rocasa Consulting are looking to recruit a Experienced ASB Officer covering the Kent Hybrid Working Mon - Fri 9am - 5.30pm paying £215 per day via umbrella
Have you got what it takes to succeed The following information should be read carefully by all candidates.
You must live in patch in Kent and have a UK Driving Licence and access to a car.
Specialist ASB officer with understanding of housing legal work and landlord ASB tools and powers
- Act as an advocate for customers on housing/ASB management issues and liaise with relevant departments to ensure housing enquiries are resolved.
- Pro-actively investigating and resolving instances of low – high level ASB cases.
- Building effective professional relationships with internal and external partners to tackle and prevent ASB (Anti-Social Behaviour).
- Support the Community Safety Manager and Head of Resident Services in delivering the ASB communications strategy, raising awareness amongst colleagues, residents and key partners.
- Lead on investigations, supporting and developing the Housing Manager and Homes Officer to provide excellent customer service to complainants.
- Support continuous improvement and increased satisfaction. xgikmsk
- Ensure that case work is of the highest quality and ensure that residents feel supported throughout the process.
- Interview and challenge alleged anti-social behaviour perpetrators to discuss the reports, explore causes, assess risk, and discuss solutions...
Temporary Anti Social Behaviour Officer in Ashford employer: Rocasa Consulting
Rocasa Consulting is an exceptional employer that values its employees by offering a supportive work culture and opportunities for professional growth within the community-focused role of Temporary Anti Social Behaviour Officer. With a commitment to tackling anti-social behaviour in Kent, employees benefit from hybrid working arrangements, competitive pay, and the chance to make a meaningful impact in residents' lives while collaborating with dedicated professionals in a dynamic environment.
