At a Glance
- Tasks: Lead a team to deliver outstanding care and support for customers.
- Company: Dynamic care provider focused on empowering individuals and communities.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Join a supportive team with a focus on continuous improvement and community engagement.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in care management and strong communication skills required.
The predicted salary is between 38556 - 38556 £ per year.
Salary: £46,867.42 Per Annum
Working Hours: 37.5 hours per week
Working Pattern: Monday to Friday
Duration: 3 months (Potential temp to perm)
As the CQC Registered Manager, you will provide motivational leadership across a defined service area to empower and engage your team. You will oversee the delivery of a safe, caring, compassionate and outstanding service that meets CQC regulatory requirements. You will also be responsible for ensuring the service meets the highest operational standards and agreed performance targets enabling customers to thrive and lead fulfilled and dignified lives.
- Clearly communicate expectations and performance targets for each service.
- Hold regular one-to-one sessions to reflect on achievements, performance and support individual personal wellbeing.
- Undertake six monthly performance reviews to support and guide colleagues to fulfil their potential.
- Ensure the service is effectively resourced and planned to deliver a colleague rota that covers all shifts effectively.
- Devise, plan and deliver a comprehensive induction and continuous development plans for your team.
- Lead your team to provide a person-centred service for customers in line with CQC standards - putting customers at the heart of everything we do so that they can lead independent, dignified and fulfilling lives.
You will be the CQC registered manager of the service ensuring it meets regulatory and contractual requirements by:
- Ensuring customers and colleagues are safe by consistently following Policy and Procedure framework at all times e.g. health & safety, safeguarding, dignity at work, GDPR, cash handling.
- Producing reports, financial information and other written documentation to support contract development and delivery, as required.
- Ensuring compliance with health & safety legislation and other regulatory obligations, assessing risk, putting in control measures and reporting risks.
- Taking overall responsibility for the housing management service within the area, working with asset and compliance colleagues to ensure properties are safe and that voids and repairs are managed appropriately.
- Implement and maintain an effective quality assurance programme to promote best practice and continuous improvement.
- Build positive relationships with all key stakeholders by attending forums, groups and networking events to promote and position the company as the preferred provider in the area.
- Enrich our communities with activities, encouraging customers to embrace these opportunities.
- Participate in strategic planning and service development to ensure the improvement and growth of our services.
Other Information:
- You will be required to work flexible hours to meet customer and business needs, which may not include normal office hours.
- Deputise for other managers and be part of an on-call rota.
- Travel to different properties within the defined area as and when required.
- Ensure customers are safe at all times - carrying out all of your duties within Policy and Procedure framework e.g. health & safety, safeguarding, dignity at work, GDPR opportunities, cash handling, etc.
- Undertake regular training and take responsibility for continuous development to enable you to deliver your role safely.
- Deliver your role in line with company values.
- Participate in team meetings, attend regular supervisions and reflective practice sessions.
- Legislation requires employees who hold this role to have a full course of Covid-19 vaccinations and colleagues would need to provide evidence of this.
Person specification:
- Essential Experience of managing a service for the required customers group (older people, mental health, learning difficulties).
- Experience of communicating objectives and managing performance targets to achieve the desired expectations.
- Be a team player with a caring, empathic, supportive and flexible with a resilient can-do attitude.
- Competent IT skills, including using databases, producing reports and other communications, and analysing key outcomes data to understand and drive service improvements.
- Meets the requirements of The Care Quality Commissions to act as a Registered Manager.
Desirable:
- Level 5 Diploma in Leadership for Health & Social Care (Adults).
- Experience of being a CQC Registered Manager.
- Recognised formal care, support or housing qualification.
Senior Registered Manager employer: Rocasa Consulting Limited
As a Senior Registered Manager, you will thrive in a supportive and empowering work environment that prioritises the wellbeing of both employees and customers. Our commitment to continuous professional development ensures that you have ample opportunities for growth, while our person-centred approach fosters a culture of compassion and excellence in service delivery. Located in a vibrant community, we offer a unique chance to make a meaningful impact on the lives of those we serve, all while enjoying a collaborative and fulfilling workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Registered Manager
✨Tip Number 1
Network like a pro! Attend local events, forums, and meet-ups related to care management. Building connections can lead to job opportunities that aren't even advertised yet.
✨Tip Number 2
Show off your leadership skills! During interviews, share specific examples of how you've motivated teams and improved service delivery. We want to see how you can empower others!
✨Tip Number 3
Research the company culture! Understand their values and mission, and be ready to discuss how your experience aligns with their goals. This shows you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Registered Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Registered Manager role. Highlight your experience in managing services for older people or those with mental health challenges, and show how you meet the CQC standards we value.
Showcase Your Leadership Skills:We want to see your motivational leadership style! Share examples of how you've empowered your team and communicated performance targets effectively. This is your chance to shine a light on your ability to lead and support others.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. We appreciate straightforward communication!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Rocasa Consulting Limited
✨Know Your CQC Standards
Make sure you’re well-versed in the Care Quality Commission (CQC) standards. Familiarise yourself with the key regulations and how they apply to the role of a Registered Manager. This will show your potential employer that you understand the importance of compliance and quality care.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated your team, managed performance targets, or implemented training programmes. This will demonstrate your capability to lead and inspire others in a care setting.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. During the interview, be ready to discuss how you would communicate expectations and performance targets to your team. Clear communication is key in ensuring everyone is on the same page and working towards common goals.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about challenges you might face as a Registered Manager and how you would handle them. This preparation will help you respond effectively and showcase your critical thinking skills.
