Senior Network Engineer - MSOC Incident Lead in Thatcham
Senior Network Engineer - MSOC Incident Lead

Senior Network Engineer - MSOC Incident Lead in Thatcham

Thatcham Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide expert networking support and handle technical escalations in a dynamic environment.
  • Company: Leading technology services provider in the UK with a focus on innovation.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Why this job: Join a team that values high standards and makes a real impact on client networks.
  • Qualifications: Significant experience in network engineering and strong customer relationship skills.
  • Other info: Exciting role with opportunities to troubleshoot and maintain network availability.

The predicted salary is between 43200 - 72000 £ per year.

A technology services provider in the UK is looking for a Senior Network Engineer to join their Managed Services Operations Centre in Thatcham. This role involves providing expert networking support, handling technical escalations, and ensuring high standards of service delivery.

Candidates should have significant experience in network engineering and must excel in customer relationship management. The position includes responsibilities for fault troubleshooting and maintaining overall network availability across client environments.

Senior Network Engineer - MSOC Incident Lead in Thatcham employer: Roc Technologies

As a leading technology services provider, we pride ourselves on fostering a collaborative and innovative work culture in our Thatcham location. Employees benefit from ongoing professional development opportunities, competitive remuneration, and a supportive environment that values teamwork and excellence in service delivery. Join us to be part of a dynamic team where your expertise in network engineering will make a meaningful impact on our clients' success.
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Contact Detail:

Roc Technologies Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Network Engineer - MSOC Incident Lead in Thatcham

✨Tip Number 1

Network your way to success! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give you insider info about the company culture and maybe even a referral!

✨Tip Number 2

Prepare for the interview like it’s a big game day. Research common technical questions for network engineers and practice your answers. We want you to shine when discussing your troubleshooting skills and service delivery experience!

✨Tip Number 3

Show off your soft skills! As a Senior Network Engineer, customer relationship management is key. Be ready to share examples of how you've built strong client relationships and resolved conflicts in the past.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Senior Network Engineer - MSOC Incident Lead in Thatcham

Expert Networking Support
Technical Escalations
Service Delivery Standards
Network Engineering Experience
Customer Relationship Management
Fault Troubleshooting
Network Availability Maintenance
Client Environment Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in network engineering and customer relationship management. We want to see how your skills align with the role of Senior Network Engineer, so don’t be shy about showcasing your relevant achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Managed Services Operations Centre. Share specific examples of how you've handled technical escalations and ensured service delivery in your previous roles.

Showcase Your Problem-Solving Skills: In this role, fault troubleshooting is key. When writing your application, include instances where you've successfully resolved complex networking issues. We love to see how you think on your feet and maintain network availability!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see more about what we do at StudySmarter!

How to prepare for a job interview at Roc Technologies

✨Know Your Networking Stuff

Make sure you brush up on your networking knowledge before the interview. Be ready to discuss your experience with fault troubleshooting and network availability, as these are key aspects of the role. Prepare examples of past challenges you've faced and how you resolved them.

✨Show Off Your Customer Skills

Since this role involves customer relationship management, think about times when you've successfully managed client expectations or resolved issues. Be prepared to share specific examples that highlight your communication skills and ability to maintain high service standards.

✨Understand the Company’s Tech Stack

Do a bit of homework on the technology services provider's offerings and the tools they use. Familiarise yourself with their Managed Services Operations Centre and be ready to discuss how your skills align with their needs. This shows genuine interest and helps you stand out.

✨Prepare Questions to Ask

Interviews are a two-way street, so come armed with thoughtful questions. Ask about the team dynamics, the types of projects you'll be working on, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.

Senior Network Engineer - MSOC Incident Lead in Thatcham
Roc Technologies
Location: Thatcham
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  • Senior Network Engineer - MSOC Incident Lead in Thatcham

    Thatcham
    Full-Time
    43200 - 72000 £ / year (est.)
  • R

    Roc Technologies

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