At a Glance
- Tasks: Lead technical discussions and oversee network operations for a major Higher Education customer.
- Company: Join a forward-thinking company dedicated to innovation in networking solutions.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Diverse team environment with a commitment to equal opportunities.
- Why this job: Be the technical lead in transforming networks and making a real impact.
- Qualifications: Strong Cisco networking experience and excellent communication skills required.
The predicted salary is between 57704 - 70528 £ per year.
Focal Network Engineer, Leeds
We are looking for a Focal Network Engineer to act as the dedicated technical lead for a strategic Higher Education customer.
This customer-facing role combines enterprise networking expertise, technical leadership, service ownership, and consultancy.
You will be the primary technical point of contact, providing guidance across operational support, network transformation projects, and strategic planning.
A key focus of the role will be supporting the customer's transition from a Cisco-based environment to Juniper Mist managed networking while ensuring the performance, resilience, and security of the existing network estate.
Key Responsibilities
- Act as the trusted technical advisor and primary escalation point for a major customer.
- Lead technical discussions, workshops, service reviews, and governance meetings.
- Oversee network operations, service performance, resilience, and security.
- Manage complex technical escalations and coordinate resolution activities.
- Drive service improvement initiatives and maintain technical standards.
- Support network transformation, refresh, and migration programmes.
- Contribute to architecture decisions, technology roadmaps, and technical governance.
- Produce technical reports, risk assessments, and service improvement plans.
- Mentor engineers and share networking best practices across teams.
- Required Skills & Experience
- Strong Cisco enterprise networking experience.
- Advanced knowledge of routing, switching, and wireless networking.
- Experience supporting complex enterprise or campus network environments.
- Cisco ISE and Network Access Control (NAC) expertise.
- Strong troubleshooting and technical escalation skills.
- Experience supporting WAN, LAN, and wireless infrastructures.
- Understanding of network security principles and best practice.
- Experience contributing to network migrations, refreshes, or transformation programmes.
- Knowledge of DNS, DHCP, and network monitoring tools.
- Experience as a technical lead, focal engineer, consultant, or technical account owner.
- Experience working within a Managed Services environment.
- Experience engaging with senior customer stakeholders.
- 3-5 years' experience in a 3rd Line Infrastructure or similar technical role.
Desirable
- Juniper networking technologies and Juniper Mist.
- Aruba networking technologies.
- Infoblox DDI solutions.
- Software Defined Networking (SDN).
- Higher Education or Public Sector experience.
- Professional certifications such as CCNP, CCIE, JNCIP, JNCIE, or equivalent.
What We're Looking For
- Excellent communication skills with the ability to engage technical and non-technical audiences.
- Strong customer relationship and stakeholder management skills.
- A proactive approach to service improvement and technical leadership.
- Commercial awareness and understanding of Managed Services delivery.
- Ability to manage multiple priorities and technical escalations effective
Roc is proud to be an equal opportunities employer.
We believe our teams are stronger when they reflect a wide range of backgrounds, perspectives, and experiences, and we're committed to creating a recruitment process that's fair, inclusive, and accessible to everyone.
If you need any adjustments made during your application or interview, just let us know.
Focal Network Engineer in Leeds employer: Roc Technologies
At Roc Technologies, we pride ourselves on being an exceptional employer, offering a collaborative and supportive work culture that values every voice. With opportunities for ongoing professional development and exposure to high-profile secure infrastructure programmes, our employees thrive in a dynamic environment that encourages innovation and personal growth. Join us in Newbury or work hybridly, and be part of a team that is dedicated to exceeding expectations and shaping the future of secure technology solutions.
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We think this is how you could land Focal Network Engineer in Leeds
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Create a personal project or case study relevant to the challenges Roc Technologies might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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We think you need these skills to ace Focal Network Engineer in Leeds
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Roc Technologies.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Roc Technologies. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Roc Technologies
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
