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For Companies At a Glance
- Tasks: Install and maintain network devices while ensuring top-notch customer satisfaction.
- Company: Join a leading tech firm with a focus on innovation and service excellence.
- Benefits: Attractive salary, flexible hours, and opportunities for skill development.
- Why this job: Be part of a dynamic team making a real difference in client operations.
- Qualifications: Experience in network installation and strong problem-solving skills.
- Other info: Exciting career path with potential for growth in the tech industry.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking a Network Field Service Engineer to join our on-site team delivering a Managed Service to one of our main clients' site in Preston. This is an operational, site-based role ensuring contractual SLAs are met, device failures are resolved promptly, and customer satisfaction is consistently achieved.
Key Responsibilities
- Physical installation of switches and network devices.
Field Service Engineer in Blackburn employer: Roc Technologies
Contact Detail:
Roc Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Blackburn
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and any news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give us an edge and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to field service engineering. Think about how you’ve handled device failures or met SLAs in the past, and be ready to share those stories.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that we’re keen on the role. Plus, it keeps us on their radar!
We think you need these skills to ace Field Service Engineer in Blackburn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Field Service Engineer role. We want to see how your background aligns with the job description, so don’t be shy about showcasing your technical expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've met SLAs or resolved device failures in the past – we love a good story!
Showcase Your Problem-Solving Skills: In this role, you'll need to think on your feet. When writing your application, highlight instances where you've successfully tackled challenges or improved customer satisfaction. We want to know how you handle pressure!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Roc Technologies
✨Know Your Tech Inside Out
As a Network Field Service Engineer, you’ll need to demonstrate your technical knowledge. Brush up on the latest networking technologies, installation processes, and troubleshooting techniques. Be ready to discuss specific scenarios where you've successfully resolved device failures.
✨Showcase Your Customer Service Skills
This role is all about ensuring customer satisfaction. Prepare examples of how you've handled difficult situations with clients in the past. Highlight your communication skills and ability to work under pressure while maintaining a positive attitude.
✨Understand the Company’s Needs
Research the company and its main client in Preston. Understand their business model and how your role as a Field Service Engineer fits into their operations. This will help you tailor your answers and show that you’re genuinely interested in contributing to their success.
✨Prepare for Practical Questions
Expect technical questions or even practical assessments during the interview. Review common issues faced in network installations and be prepared to walk through your problem-solving process. Practising with mock interviews can help you feel more confident.
