£90,000-£100,000 + Bonus + Car Allowance | Hybrid | London
We’re working with a leading UK telecommunications organisation looking for an experienced ServiceNow Platform Lead to take ownership of their enterprise ServiceNow platform and shape its future direction.
This is a senior role covering platform strategy, architecture, governance, integrations and optimisation, with the opportunity to drive automation and AI across a complex technology environment.
Key Responsibilities
- Own the ServiceNow strategy, roadmap and governance
- Lead platform architecture, integrations and optimisation
- Improve platform performance, adoption and cost efficiency
- Identify opportunities for automation and AI
- Work closely with senior technology and business stakeholders
About You
- Strong enterprise ServiceNow experience
- Telecommunications experience is essential
- Strong knowledge of ServiceNow architecture, ITSM and ITOM
- Experience with complex integrations and enterprise platforms
- Strong stakeholder management and commercial awareness
- Experience owning or leading ServiceNow platforms at scale
Hybrid working – London, 2 days per week in the office.
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ServiceNow Lead employer: Roc Search
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