Software implementation and training consultant in Milton Keynes

Read the Statement of Work, configuration documents, and discovery materials, and translate business and styling requirements into a configuration steps. Work out the user journeys the customer needs, then configure them directly in the product, linking or configuring optional services such as applications, bookings and payments as required. Validate the finished configuration against the original requirements, line by line. Run the acceptance workshop with the customer, live in the product, alongside the Project Manager. Work with the Project Manager to keep your work within the scope sold. Your configuration experience is the best evidence the business has of product gaps, so we expect you to use it. Coordinate with Cloud Operations so deployments land on schedule and run smoothly. Manage the transition into Support. The team should inherit a build and accompanying documentation they can support, not one they have to reverse-engineer. Document for machines as well as people Write specifications and build documentation as structured markdown, fit for AI ingestion. Create and maintain agentic skills that carry out the repeatable parts of configuration work, and keep them current as the platform changes. Exposure to software delivery, systems administration, business analysis or a configuration-heavy support role. You will be the same person explaining a constraint to a customer, a scope risk to Commercial, a product gap to a Product Owner and a build decision to Support. Curiosity about AI tooling. Comfort working to a scope document and holding the line on it. Structuring documentation so that AI tooling can use it. Authoring and maintaining agentic skills that do the repeatable parts of a configuration build. Running a customer delivery workstream from Statement of Work to Support handover.