Technical Support Engineer

Technical Support Engineer

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support advanced semiconductor systems and provide technical assistance to global customers.
  • Company: Innovative tech company with a global presence and cutting-edge technology.
  • Benefits: Competitive salary, travel opportunities, and hands-on experience in a dynamic field.
  • Why this job: Join a team that shapes the future of technology while travelling internationally.
  • Qualifications: MSc or PhD in a relevant field and strong analytical skills.
  • Other info: Exciting role with significant international travel and career advancement potential.

The predicted salary is between 36000 - 60000 £ per year.

An innovative, globally active technology company is seeking an Applications & Technical Support Engineer to support advanced semiconductor metrology systems.

The role combines pre- and post-sales technical support, customer demonstrations, system installation, and applications development.

You'll work closely with international customers on data interpretation and instrument performance.

Ideal candidates will hold an MSc or PhD in a relevant scientific/engineering discipline with experience supporting scientific instrumentation. Strong analytical and customer-facing skills are essential.

Based onsite in Cambridge, UK, with significant international travel (circa 50%).

Technical Support Engineer employer: Roc Search Europe Limited

As a leading technology company based in Cambridge, we pride ourselves on fostering a dynamic work culture that encourages innovation and collaboration. Our employees benefit from extensive professional development opportunities, competitive remuneration, and the chance to work with cutting-edge technology in a vibrant international environment. Join us to be part of a team that values your expertise and supports your growth while making a significant impact in the field of semiconductor metrology.
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Contact Detail:

Roc Search Europe Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Support Engineer

✨Tip Number 1

Get to know the company inside out! Research their products, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in what they do.

✨Tip Number 2

Practice your technical skills and be ready to demonstrate them. You might get asked to solve a problem on the spot, so brush up on your knowledge of semiconductor metrology systems and be prepared to discuss your past experiences.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and potentially a referral, which can really boost your chances.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join our team!

We think you need these skills to ace Technical Support Engineer

Technical Support
Customer Demonstrations
System Installation
Applications Development
Data Interpretation
Instrument Performance Analysis
Analytical Skills
Customer-Facing Skills
Scientific Instrumentation Experience
MSc or PhD in a Relevant Discipline
International Travel Readiness

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in technical support and scientific instrumentation. We want to see how your skills match the job description, so don’t be shy about showcasing your MSc or PhD!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a perfect fit. We love seeing enthusiasm and a personal touch!

Show Off Your Analytical Skills: Since strong analytical skills are key for this role, make sure to include examples of how you've used these skills in past positions. We want to know how you tackle problems and interpret data!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Roc Search Europe Limited

✨Know Your Tech Inside Out

Make sure you brush up on the technical aspects of semiconductor metrology systems. Familiarise yourself with the latest advancements and be ready to discuss how they apply to real-world scenarios. This will show your passion and expertise in the field.

✨Prepare for Customer Scenarios

Since the role involves a lot of customer interaction, think about past experiences where you've successfully resolved technical issues or provided support. Be ready to share specific examples that highlight your analytical skills and ability to communicate effectively with clients.

✨Demonstrate Your Problem-Solving Skills

During the interview, you might be presented with hypothetical problems related to the technology. Practice articulating your thought process clearly and logically. This will help the interviewers see how you approach challenges and find solutions.

✨Show Enthusiasm for International Travel

With significant international travel involved, express your excitement about working with diverse teams and customers around the globe. Share any relevant experiences you have had in similar situations, as this will demonstrate your adaptability and eagerness to engage with different cultures.

Technical Support Engineer
Roc Search Europe Limited
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