At a Glance
- Tasks: Support internal IT operations and provide hands-on technical support.
- Company: Leading cyber security provider with a focus on growth and innovation.
- Benefits: Up to £40,000 salary, 25 days leave, paid training, and salary sacrifice scheme.
- Why this job: Join a dynamic team and make a real impact in the cyber security sector.
- Qualifications: 3+ years in IT support, experience with Windows OS and Office 365.
- Other info: Great opportunity for long-term growth in a cloud-first, security-focused environment.
The predicted salary is between 32000 - 48000 £ per year.
Location: Stockport, Greater Manchester
Salary: Up to £40,000
Sector: Cyber Security
About Us
Roc Search is partnered with a leading provider of cyber security services which supports organisations across regulated and specialist sectors such as legal, financial services and accountancy. Following continued growth, our client is looking for an IT Operations Engineer to support internal technical operations, working closely with senior technical leadership in a highly visible, business-critical role.
On Offer
- Salary up to £40,000
- 25 Days' annual leave
- 8 Bank Holidays
- Paid formal training courses
- Salary sacrifice scheme
The Role
- You will take ownership of key internal IT functions
- Build and configure laptops and mobile devices
- Provide 1st and 2nd line IT support
- Troubleshooting hardware, software, and user issues
- Office 365 administration
- Intune management
- Azure Entra ID administration and new user accounts
- Deploy, manage and monitor antivirus
- Maintaining IT asset registers
- CRM administration and support
Skills & Experience
- 3+ years' experience in a modern IT support role
- Windows OS
- Office 365
- SharePoint & Teams
- Intune or similar MDM tools
- Defender or similar tools like ESET, ThreatLocker or Sophos
- Experience with VoIP software solutions
This role suits a hands-on IT professional seeking long-term growth within a cloud-first, security-focused organisation.
IT Operations Engineer employer: Roc Search Europe Limited
Contact Detail:
Roc Search Europe Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Operations Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT and cyber security sectors. Attend meetups, webinars, or even local tech events. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source software that showcases your IT support abilities. This not only boosts your portfolio but also gives you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on common IT scenarios and be ready to demonstrate your problem-solving skills. Practising with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, we’re here to support you every step of the way!
We think you need these skills to ace IT Operations Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Operations Engineer role. Highlight your experience with Windows OS, Office 365, and any relevant tools like Intune or Defender. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about cyber security and how your background makes you a great fit for our team. Keep it concise but engaging – we love a good story!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled IT issues in the past. We’re keen on seeing your troubleshooting skills in action, especially with hardware and software problems.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Roc Search Europe Limited
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Windows OS, Office 365, and Intune. Be ready to discuss your hands-on experience with these tools, as well as any troubleshooting scenarios you've faced in the past.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled IT issues in previous roles. Think about times when you provided 1st or 2nd line support and how you resolved those problems efficiently. This will demonstrate your ability to think on your feet.
✨Understand the Company’s Cyber Security Focus
Familiarise yourself with the company's mission in cyber security. Knowing their services and the sectors they operate in will help you align your answers with their goals and show that you're genuinely interested in the role.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, ongoing projects, or how they measure success in the IT Operations Engineer role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.