Customer Support Engineer

Customer Support Engineer

Full-Time 40000 - 45000 Β£ / year (est.) No working from home possible
Roc Search Europe Limited

At a Glance

  • Tasks: Provide expert technical support and solve complex challenges in water management systems.
  • Company: Global engineering organisation focused on innovative water management solutions.
  • Benefits: Permanent, full-time role with opportunities for international travel and career growth.
  • Other info: Exciting opportunity to work with advanced engineered systems and support international customers.
  • Why this job: Join a dynamic team and make a real difference in global water management.
  • Qualifications: Strong background in mechanical, electrical, or process engineering required.

The predicted salary is between 40000 - 45000 Β£ per year.

A global engineering organisation specialising in water management solutions is seeking an experienced Customer Support Engineer to join their technical team. This is an excellent opportunity for an engineer with a strong mechanical, electrical, or process engineering background who enjoys solving complex technical challenges, supporting customers, and working with advanced engineered systems across international markets.

You will provide expert technical support to customers and partners, ensuring the successful installation, operation, and ongoing performance of specialist water management systems.

The Role

  • Providing advanced technical support to customers, partners, and internal teams
  • Travelling to customer sites across the UK and internationally to diagnose and resolve complex technical issues
  • Supporting the installation, commissioning, validation, and troubleshooting of water management systems
  • Carrying out fault finding across mechanical, electrical, and control systems
  • Supporting product testing, performance reviews, and continuous improvement activities
  • Producing clear technical reports, documentation, and troubleshooting guides
  • Delivering technical training and support to customers and global partners
Roc Search Europe Limited

Contact Details:

Roc Search Europe Limited Recruitment Team

We think you need these skills to ace Customer Support Engineer

Communication Skills
Time Management
Full UK Driving Licence
Property Maintenance
Multi-Trade Skills
Plumbing Diagnosis
Joinery Skills