Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage front desk tasks, greet patients, and schedule appointments.
- Company: ROC Clinic, a leading private healthcare organisation in the UK.
- Benefits: Flexible hours, potential for full-time roles, and a supportive work environment.
- Why this job: Join a dynamic team and make a difference in patient care.
- Qualifications: Strong communication skills and a friendly attitude are essential.
- Other info: Opportunities for career growth in a fast-paced healthcare setting.
The predicted salary is between 20000 - 28000 £ per year.
ROC Clinic is a private healthcare organisation with offices in London and Aberdeen, Scotland. We specialise in Primary and Secondary Care Services, focusing on rapid access, diagnosis, and treatment. ROC Clinic also offers integrated healthcare solutions tailored for businesses, including occupational and private health services.
We are recruiting for variable contract front desk reception staff for our clinic located in Westhill, Aberdeenshire. The Receptionist will manage a wide range of front-desk tasks, including:
- Greeting patients
- Answering and directing phone calls
- Scheduling appointments
- Maintaining the reception area
Additional responsibilities include administrative and clerical tasks and providing high-quality customer service to patients and visitors to ensure a welcoming and professional experience. Hours of work may vary, and may include evenings / weekends. Although we are recruiting for variable 0 hours staff, we anticipate there may be opportunities for both full-time (FT) and part-time (PT) contract positions in the future.
Qualifications:
- Strong skills in Phone Etiquette and Receptionist Duties to manage client interactions at the front desk and via phone effectively.
- Proficiency in Clerical Skills, such as appointment scheduling, record-keeping, and general office organisation.
- Excellent Communication and Customer Service skills to interact with patients and resolve inquiries professionally and empathetically.
- Ability to work in a fast-paced, customer-centric environment.
- Familiarity with healthcare settings and prior receptionist experience is a plus.
- Knowledge of any medical scheduling software is advantageous but not required.
Receptionist in Westhill employer: ROC Clinic
Contact Detail:
ROC Clinic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Westhill
✨Tip Number 1
First things first, make sure you know the company inside out. ROC Clinic is all about providing top-notch healthcare services, so brush up on their mission and values. This will help you connect with the interviewers and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone etiquette! As a receptionist, you'll be the first point of contact for patients. Role-play with a friend or family member to get comfortable answering calls and directing inquiries. This will boost your confidence and help you shine during the interview.
✨Tip Number 3
Show off your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. ROC Clinic values high-quality service, so demonstrating your ability to create a welcoming atmosphere will definitely impress them.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the ROC Clinic family. Good luck!
We think you need these skills to ace Receptionist in Westhill
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant skills and experiences that match the Receptionist role. We want to see how your phone etiquette and customer service skills shine through!
Craft a Personal Cover Letter: Your cover letter is your chance to show us your personality! Share why you’re excited about working at ROC Clinic and how you can contribute to our welcoming environment.
Showcase Your Communication Skills: Since communication is key in this role, make sure your application reflects your ability to interact professionally and empathetically. We love seeing candidates who can connect with patients!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way for us to review your application and get back to you quickly!
How to prepare for a job interview at ROC Clinic
✨Know the Company Inside Out
Before your interview, take some time to research ROC Clinic. Understand their services, values, and what sets them apart in the healthcare sector. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Practice Your Phone Etiquette
Since you'll be handling phone calls as a receptionist, practice your phone etiquette. Role-play common scenarios with a friend or family member, focusing on clarity, politeness, and professionalism. This will help you feel more confident when answering calls during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think of situations where you resolved issues or made someone’s day better. Highlighting these moments will demonstrate your ability to create a welcoming environment for patients and visitors.
✨Be Ready for Fast-Paced Questions
Given that the role involves working in a fast-paced environment, be prepared for questions that assess your ability to multitask and stay organised. Think of specific instances where you successfully managed multiple tasks at once, and be ready to share those stories.