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- Tasks: Manage VIP health planning, coordinate appointments, and ensure top-notch customer service.
- Company: ROC Clinic is a leading private healthcare provider in London and Aberdeen, focusing on rapid access and treatment.
- Benefits: Enjoy a full-time role with opportunities for personal growth in a dynamic healthcare environment.
- Why this job: Join a team dedicated to personalised healthcare, making a real impact on clients' lives.
- Qualifications: Strong communication skills, healthcare experience, and a relevant degree are essential.
- Other info: Ideal for those looking to blend clinical knowledge with administrative expertise in a VIP setting.
The predicted salary is between 36000 - 60000 £ per year.
Company Description ROC Clinic is a private healthcare organisation located in London and Aberdeen. We provide Primary and Secondary Care Services with a focus on Rapid Access, Rapid Diagnosis, and Treatment. ROC Clinic offers integrated healthcare services, including health screening, health surveillance, on-site nurses and doctors, and urgent consultations and treatments. The clinic also provides a bespoke VIP health planning service for individuals seeking ultimate health care. Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding. Role Description This is a full-time on-site role located in Westhill for a VIP Care Programme Executive at ROC Clinic. The Executive will be responsible for managing the VIP health planning service, coordinating appointments, liaising with healthcare providers, and ensuring exceptional customer service for clients seeking personalised health care. Qualifications Excellent customer service and communication skills Ability to effectively coordinate appointments and manage schedules internally and externally Experience in healthcare or related field Strong administrative, organizational and multitasking abilities Good understanding of private health services is preferable Knowledge of health planning and VIP services is a plus Bachelor\’s degree in Healthcare Administration, Business, or related field This role is suitable for clinicians pursuing a career in an administrative field or for medical administrators pursuing a career in VIP Client Management. Confidentiality, trust and presentation are essential to this role. You will be the image of the Programme\’s Chief Medical Officer, the VIP Care Programme and ultimately the Company. You need inspire confidence, trust and deliver swiftly whilst attentive to personal attachments, sensitivities and / or ‘political’ subtleties. For further information about the role, please apply via linkedin with a copy of your CV.
VIP Care Programme Executive employer: ROC Clinic
Contact Detail:
ROC Clinic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VIP Care Programme Executive
✨Tip Number 1
Familiarise yourself with the specific services offered by ROC Clinic, especially the VIP health planning service. Understanding their unique approach to personalised healthcare will help you demonstrate your enthusiasm and knowledge during any discussions.
✨Tip Number 2
Network with professionals in the healthcare sector, particularly those who have experience in VIP services or healthcare administration. Engaging with them can provide valuable insights and potentially lead to referrals that could strengthen your application.
✨Tip Number 3
Prepare to showcase your customer service skills through examples from your past experiences. Think of specific situations where you went above and beyond for a client, as this role heavily relies on exceptional customer interactions.
✨Tip Number 4
Research the latest trends in private healthcare and VIP services. Being knowledgeable about current developments will not only impress during interviews but also show your commitment to staying informed in this dynamic field.
We think you need these skills to ace VIP Care Programme Executive
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a VIP Care Programme Executive. Familiarise yourself with the tasks involved, such as managing health planning services and coordinating appointments.
Tailor Your CV: Customise your CV to highlight relevant experience in healthcare or customer service. Emphasise your organisational skills and any previous roles that demonstrate your ability to manage schedules and provide exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for healthcare and your understanding of VIP services. Mention specific examples of how you've successfully managed client relationships or coordinated complex schedules in the past.
Highlight Relevant Qualifications: Ensure you clearly list your qualifications, especially your degree in Healthcare Administration or Business. If you have any additional certifications related to health planning or VIP services, be sure to include those as well.
How to prepare for a job interview at ROC Clinic
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid grasp of the responsibilities and tasks associated with the VIP Care Programme Executive role. Familiarise yourself with ROC Clinic's services and how they cater to VIP clients.
✨Showcase Your Customer Service Skills
Since excellent customer service is crucial for this position, prepare examples from your past experiences that demonstrate your ability to provide exceptional service and handle sensitive situations with care.
✨Highlight Relevant Experience
If you have experience in healthcare or related fields, be ready to discuss it in detail. Emphasise any roles where you coordinated appointments or managed schedules, as these skills are vital for the position.
✨Demonstrate Professionalism and Discretion
As you'll be representing the Programme's Chief Medical Officer, it's important to convey professionalism and the ability to maintain confidentiality. Prepare to discuss how you handle sensitive information and build trust with clients.
