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- Tasks: Manage VIP health planning, coordinate appointments, and ensure top-notch customer service.
- Company: ROC Clinic is a leading private healthcare provider in London and Aberdeen, focusing on rapid access and treatment.
- Benefits: Enjoy a full-time role with opportunities for personal growth in a dynamic healthcare environment.
- Why this job: Join a team that values exceptional care and client relationships while making a real impact on health.
- Qualifications: Strong communication skills, healthcare experience, and a degree in a related field are essential.
- Other info: Perfect for those looking to blend clinical knowledge with administrative expertise in a VIP setting.
The predicted salary is between 36000 - 60000 £ per year.
ROC Clinic is a private healthcare organisation located in London and Aberdeen. We provide Primary and Secondary Care Services with a focus on Rapid Access, Rapid Diagnosis, and Treatment. ROC Clinic offers integrated healthcare services, including health screening, health surveillance, on-site nurses and doctors, and urgent consultations and treatments. The clinic also provides a bespoke VIP health planning service for individuals seeking ultimate health care.
This is a full-time on-site role located in Westhill for a VIP Care Programme Executive at ROC Clinic. The Executive will be responsible for managing the VIP health planning service, coordinating appointments, liaising with healthcare providers, and ensuring exceptional customer service for clients seeking personalised health care.
Qualifications
- Excellent customer service and communication skills
- Ability to effectively coordinate appointments and manage schedules internally and externally
- Experience in healthcare or related field
- Strong administrative, organizational and multitasking abilities
- Good understanding of private health services is preferable
- Knowledge of health planning and VIP services is a plus
- Bachelor's degree in Healthcare Administration, Business, or related field
This role is suitable for clinicians pursuing a career in an administrative field or for medical administrators pursuing a career in VIP Client Management. Confidentiality, trust and presentation are essential to this role. You will be the image of the Programme's Chief Medical Officer, the VIP Care Programme and ultimately the Company. You need to inspire confidence, trust and deliver swiftly whilst attentive to personal attachments, sensitivities and/or ‘political’ subtleties.
For further information about the role, please apply via LinkedIn with a copy of your CV.
VIP Care Programme Executive employer: ROC Clinic
Contact Detail:
ROC Clinic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VIP Care Programme Executive
✨Tip Number 1
Familiarise yourself with the specific services offered by ROC Clinic, especially the VIP health planning service. Understanding their unique approach will help you demonstrate your enthusiasm and knowledge during any discussions.
✨Tip Number 2
Network with professionals in the healthcare sector, particularly those involved in private health services. This can provide you with insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to showcase your customer service skills through examples from your past experiences. Think of specific situations where you went above and beyond for clients, as this is crucial for a role focused on VIP care.
✨Tip Number 4
Research the latest trends in healthcare administration and VIP services. Being knowledgeable about current practices will not only impress during interviews but also show your commitment to staying informed in the field.
We think you need these skills to ace VIP Care Programme Executive
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the VIP Care Programme Executive position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in healthcare, customer service, and administration. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to manage schedules and provide exceptional service.
Write a Tailored Cover Letter: In your cover letter, express your enthusiasm for the role and ROC Clinic's mission. Highlight specific experiences that showcase your customer service skills and understanding of private health services. Make sure to convey your ability to inspire confidence and trust.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at ROC Clinic
✨Showcase Your Customer Service Skills
As a VIP Care Programme Executive, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for clients, demonstrating your ability to handle sensitive situations with care and professionalism.
✨Demonstrate Organisational Abilities
This role requires strong organisational skills. Be ready to discuss how you manage multiple appointments and schedules effectively. You might even want to share specific tools or methods you use to stay organised in a busy environment.
✨Understand the Healthcare Landscape
Having a good grasp of private health services and VIP health planning will set you apart. Brush up on current trends in healthcare and be prepared to discuss how they relate to the role and the services ROC Clinic offers.
✨Exude Confidence and Professionalism
Since you'll be representing the Programme's Chief Medical Officer, it's crucial to present yourself confidently. Practice your body language and tone of voice to ensure you come across as trustworthy and professional during the interview.
