At a Glance
- Tasks: Manage clinician schedules, patient bookings, and administrative tasks in a dynamic healthcare environment.
- Company: ROC Clinic, a leading private healthcare provider in London and Aberdeen.
- Benefits: Full-time role with competitive salary and opportunities for professional growth.
- Other info: Confidentiality is key; previous healthcare experience is a plus but not essential.
- Why this job: Join a dedicated team making a real difference in patient care and healthcare delivery.
- Qualifications: Strong admin skills, excellent communication, and a passion for customer service.
The predicted salary is between 40000 - 50000 € per year.
ROC Clinic is a private healthcare organization with offices in Central London and Aberdeen, Scotland. Specialising in Primary and Secondary Care Services, the clinic focuses on providing Rapid Access, Rapid Diagnosis, and Treatment. For businesses, ROC Clinic offers integrated healthcare services ranging from health screening and surveillance to on-site medical professionals and urgent consultations. Additionally, the clinic provides a bespoke VIP healthcare service for individuals seeking comprehensive health planning. ROC Clinic is dedicated to delivering tailored, high-quality healthcare solutions.
We are recruiting for a full-time Practice Manager (40 hrs a week), Westhill site based, who will oversee all aspects of medical practice management relating to one of our clinicians. Billing will be undertaken by the Finance team and support may be provided by other teams when applicable.
Responsibilities include:
- Clinician diary management
- Medical secretarial duties
- Reviewing clinical notes and drafting reports/letters
- Patient booking and administration
- Booking travel
- Liaising with 3rd parties
- Ensuring efficient logistics management
We are looking for an experienced administrator with excellent customer service skills, who thrives on variety and seeing tasks completed to deadlines. We are looking for an individual who can own and grow this role and the service that it serves. Previous experience in healthcare is preferred but not essential. Confidentiality is paramount to this role. Preferred experience in senior PA roles, Medical Secretarial, Legal Secretary are deemed suitable.
Qualifications:
- Excellent communication, interpersonal, and customer service skills
- Excellent use of IT applications; ability to adapt with ease to different platforms
- Experience in healthcare
- Project management skills
- Familiarity with private healthcare delivery is advantageous
Locations
Practice Manager (Private Healthcare) in Scotland, Westhill employer: ROC Clinic
ROC Clinic is an exceptional employer, offering a dynamic work environment in the heart of Central London and Aberdeen, where employees are empowered to make a meaningful impact in private healthcare. With a strong focus on professional development, our team enjoys comprehensive training opportunities and a supportive culture that values collaboration and innovation. Join us to be part of a dedicated team that prioritises high-quality patient care while enjoying the unique advantages of working in a bespoke healthcare setting.
StudySmarter Expert Advice🤫
We think this is how you could land Practice Manager (Private Healthcare) in Scotland, Westhill
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who might know someone at ROC Clinic. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching ROC Clinic's services and values. Show us you’re genuinely interested in what we do and how you can contribute to our mission of delivering tailored healthcare solutions.
✨Tip Number 3
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you articulate your experience and skills confidently when it’s your turn to shine.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us you’re keen on the role. Plus, it keeps you on our radar!
We think you need these skills to ace Practice Manager (Private Healthcare) in Scotland, Westhill
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Practice Manager role. Highlight any relevant healthcare experience or administrative roles you've had, and don’t forget to showcase your customer service skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for ROC Clinic. Mention specific aspects of the job description that excite you and how your background aligns with their needs.
Showcase Your IT Skills:Since the role requires excellent use of IT applications, make sure to mention any software or platforms you’re familiar with. If you’ve adapted to new tech quickly in the past, share that too!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at ROC Clinic
✨Know Your Stuff
Make sure you understand the ins and outs of ROC Clinic and its services. Familiarise yourself with their focus on rapid access and bespoke healthcare solutions. This will show that you're genuinely interested and have done your homework.
✨Showcase Your Skills
Prepare to discuss your previous experience in administration, especially in healthcare or similar roles. Highlight your customer service skills and how you've managed tasks under pressure. Use specific examples to illustrate your points.
✨Demonstrate Adaptability
Since the role requires using various IT applications, be ready to talk about your tech-savviness. Share instances where you've quickly adapted to new systems or platforms, as this will reassure them of your ability to handle their diverse needs.
✨Emphasise Confidentiality
Given the importance of confidentiality in healthcare, prepare to discuss how you've handled sensitive information in the past. This will help build trust and show that you understand the gravity of the role.
