At a Glance
- Tasks: Lead admin operations and manage a dynamic team in a healthcare setting.
- Company: ROC Clinic, a private healthcare organisation in Central London and Aberdeen.
- Benefits: Full-time role with competitive salary and opportunities for professional growth.
- Other info: Join a supportive team focused on innovation and excellent patient experiences.
- Why this job: Make a real difference in patient care while enhancing your leadership skills.
- Qualifications: Experience in medical admin management and strong organisational skills required.
The predicted salary is between 40000 - 50000 € per year.
ROC Clinic is a private healthcare organization with offices in Central London and Aberdeen, Scotland. Specialising in both Primary and Secondary Care Services, ROC Clinic focuses on delivering rapid access, diagnosis, and treatment to patients. The clinic serves both individual and business needs, offering services like health screening, occupational health, on-site medical professionals, and urgent consultations.
This full-time (40 hrs a week) role requires working on-site at ROC Clinic’s Westhill location. The Administration Manager will oversee daily admin operations, manage administrative staff, and ensure the clinic runs smoothly.
Responsibilities include:
- Reviewing/developing medical administrative processing
- Improving workflows
- Undertaking medical administration and secretarial work
- Staff scheduling
- Handling complaints and feedback
- Maintaining compliance with regulatory standards
- Liaising with medical professionals
In this role, you will continuously assess the performance of your staff in line with established KPIs and strive for simple, effective, and efficient processes that keep the organisation lean and deliver a great customer experience. The right candidate shall have a data-driven approach and embrace new technologies that improve service delivery and secure the long-term success of the business.
Qualifications:
- Proven experience in administrative management, particularly in medical or healthcare settings
- Strong organizational and leadership skills to manage teams and oversee daily operations
- Familiarity with healthcare regulations and compliance standards
- Effective communication and interpersonal abilities to coordinate with staff, patients, and external stakeholders
- Competence in budget management and financial reporting
- Proficiency with administrative software and tools
- Relevant qualifications in healthcare administration, business management, or a related field are strongly preferred
Administration Manager (Medical) employer: ROC Clinic
ROC Clinic is an exceptional employer, offering a dynamic work environment in the heart of Central London and Aberdeen, where you can make a meaningful impact in healthcare. With a strong focus on employee growth, we provide ongoing training and development opportunities, fostering a culture of collaboration and innovation. Our commitment to delivering high-quality patient care is matched by our dedication to supporting our staff, ensuring a rewarding and fulfilling career in the medical administration field.
StudySmarter Expert Advice🤫
We think this is how you could land Administration Manager (Medical)
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who might know someone at ROC Clinic. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching ROC Clinic’s services and values. Show us you’re genuinely interested in what we do and how you can contribute to our mission of delivering top-notch patient care.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to share your passion for healthcare administration!
✨Tip Number 4
Apply directly through our website! It shows initiative and gives us a chance to see your application in the best light. Plus, it’s the quickest way to get your foot in the door at ROC Clinic.
We think you need these skills to ace Administration Manager (Medical)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Administration Manager role. Highlight your experience in medical admin and any leadership roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about healthcare and how you can improve our clinic's operations. Keep it concise but impactful – we love a good story!
Showcase Your Tech Savvy:Since we embrace new technologies, mention any relevant software or tools you’ve used in previous roles. Let us know how you’ve used tech to streamline processes or improve service delivery.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at ROC Clinic
✨Know Your Stuff
Make sure you brush up on your knowledge of healthcare regulations and compliance standards. ROC Clinic is all about delivering top-notch medical services, so being able to discuss relevant laws and best practices will show that you're serious about the role.
✨Showcase Your Leadership Skills
As an Administration Manager, you'll be overseeing a team. Prepare examples of how you've successfully managed teams in the past, especially in a medical or healthcare setting. Highlight your ability to improve workflows and handle complaints effectively.
✨Be Data-Driven
ROC Clinic values a data-driven approach, so come ready to discuss how you've used data to assess performance and make decisions. Bring examples of KPIs you've worked with and how they helped improve processes in your previous roles.
✨Embrace Technology
Familiarise yourself with the latest administrative software and tools that can enhance service delivery. Be prepared to talk about any tech you've implemented in past roles and how it benefited the organisation. This will show that you're forward-thinking and ready to embrace new technologies.
