At a Glance
- Tasks: Lead delivery of innovative SaaS products, ensuring high-quality software and smooth collaboration.
- Company: Dynamic tech company in Central London with a focus on Agile methodologies.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Opportunity to work with cutting-edge technology and make a real impact.
- Why this job: Join a team that values innovation and collaboration in a fast-paced environment.
- Qualifications: Experience in delivery management and strong understanding of Agile practices required.
The predicted salary is between 60000 - 75000 £ per year.
We are looking for an experienced Delivery Manager to join our SaaS product organisation and help engineering and product teams deliver high‑quality software predictably and sustainably. This is a hands‑on delivery role working at the intersection of Product, Engineering, and Technology. You will partner closely with Product Owners or Product Managers and Technical Leads, forming a strong Three Amigos relationship to shape priorities, manage delivery, and remove obstacles.
You will bring deep Agile expertise, but you will not apply a rigid, one‑size‑fits‑all framework. You will help teams adopt pragmatic and scalable ways of working, using the most appropriate blend of Agile and where necessary, traditional project delivery practices. The ideal candidate will be comfortable operating in a technical SaaS environment involving cloud infrastructure, microservices, APIs, and continuous delivery.
Key Responsibilities- Own the end‑to‑end delivery of product and technology initiatives, from discovery and planning through to production release and continuous improvement.
- Work closely with Product Managers, Product Owners, Technical Leads, engineers, and other stakeholders to create clear and achievable delivery plans.
- Facilitate effective planning, refinement, estimation, prioritisation, and delivery ceremonies.
- Maintain visibility of delivery progress, risks, dependencies, blockers, and key decisions.
- Identify delivery issues early and work with teams to resolve them before they affect customers or business outcomes.
- Balance delivery pace, quality, technical sustainability, and commercial priorities.
- Coordinate delivery across multiple engineering teams, shared services, and business functions where required.
- Support teams in delivering small, valuable increments rather than relying on large, infrequent releases.
- Act as an Agile expert and coach, helping teams improve how they plan, collaborate, deliver, and learn.
- Develop pragmatic, scalable Agile practices that support multiple teams without introducing unnecessary bureaucracy.
- Avoid rigid or prescriptive frameworks, including SAFe, in favour of approaches suited to the organisation, product, and teams.
- Adapt delivery methods to the context, combining Agile practices with selected waterfall techniques when appropriate.
- Facilitate retrospectives and continuous‑improvement activities that lead to measurable changes.
- Help teams establish sustainable delivery rhythms and realistic commitments.
- Use delivery metrics and qualitative insight to improve predictability, flow, and team effectiveness.
- Promote ownership and accountability within teams rather than acting as a traditional command‑and‑control project manager.
- Build a strong working relationship with the Product Manager or Product Owner and Technical Lead as part of a Three Amigos delivery model.
- Help Product and Engineering turn strategic objectives into clear, prioritised, and deliverable work.
- Ensure that product scope, technical considerations, dependencies, and acceptance criteria are understood before work begins.
- Support effective trade‑off decisions between customer value, technical complexity, delivery timelines, and operational risk.
- Facilitate conversations between technical and non‑technical stakeholders.
- Ensure discovery, design, engineering, testing, security, and operational readiness are considered throughout delivery.
- Encourage early technical involvement in product planning and early product involvement in technical decision‑making.
- Manage delivery within a modern SaaS technology environment.
- Work effectively with engineering teams building cloud‑based, distributed systems.
- Understand the delivery implications of microservices architectures, APIs, integrations, data flows, and shared platform services.
- Support delivery across cloud environments, ideally AWS.
- Work with engineering teams to improve CI/CD processes, release automation, testing, and deployment practices.
- Help teams manage technical dependencies, non‑functional requirements, operational readiness, and production risks.
- Support effective incident follow‑up and ensure learning from production issues is reflected in future delivery.
- Understand technical debt and help teams balance remediation work with new product development.
- Provide clear, concise, and transparent delivery updates to senior stakeholders.
- Set realistic expectations around scope, timescales, risks, and dependencies.
- Coordinate dependencies across Product, Engineering, Platform, Security, Data, Customer Success, and other business teams.
- Facilitate timely decisions and elevate issues appropriately when they cannot be resolved within the team.
- Build trust through evidence‑based reporting rather than overly optimistic status updates.
- Help stakeholders understand delivery trade‑offs and the impact of changes in priority or scope.
- Strong experience as a Delivery Manager, Technical Delivery Manager, Agile Delivery Manager, or similar role within a software product organisation.
- Experience working in a SaaS product environment.
- Strong technical understanding and the ability to work credibly with software engineers, architects, and Technical Leads.
- Deep practical knowledge of Agile software delivery.
- Experience scaling Agile delivery across multiple teams without relying on SAFe.
- A pragmatic approach to delivery methodologies, including experience using elements of waterfall where appropriate.
- Experience working closely with Product Managers or Product Owners and Technical Leads.
- Strong understanding of modern software development and delivery lifecycles.
- Experience delivering cloud‑based products or platforms, ideally using AWS.
- Understanding of microservices architectures, APIs, integrations, and distributed systems.
- Knowledge of CI/CD, automated testing, deployment pipelines, and release management.
- Experience managing risks, dependencies, delivery plans, and stakeholder expectations.
- Strong facilitation, coaching, communication, and conflict‑resolution skills.
- Ability to use delivery data and metrics to identify issues and drive improvements.
- Experience supporting cross‑functional teams through discovery, development, release, and operation.
- Experience delivering products on AWS using services such as ECS, EKS, Lambda, API Gateway, or related technologies.
- Experience working with DevOps, Platform Engineering, or Site Reliability Engineering teams.
- Familiarity with observability, incident management, and operational resilience.
- Experience in a high‑growth or rapidly changing SaaS organisation.
- Knowledge of product discovery and outcome‑based product management.
- Experience supporting organisational change or improvements to engineering delivery practices.
- Familiarity with tools such as Jira, Confluence, Azure DevOps, or similar platforms.
- Teams have clear priorities and understand what they are delivering and why.
- Delivery becomes more predictable without creating unnecessary process.
- Risks, blockers, and dependencies are identified and addressed early.
- Product and Engineering work together effectively, with strong alignment between the Product Manager or Product Owner, Technical Lead, and Delivery Manager.
- Software is delivered in smaller, safer, and more frequent increments.
- CI/CD and release practices support reliable and sustainable delivery.
- Stakeholders receive clear, honest, and timely information.
- Teams continuously improve their ways of working and take greater ownership of delivery.
You are a pragmatic and collaborative Delivery Manager who understands that successful software delivery is about more than running ceremonies and maintaining plans. You are technically curious, comfortable discussing software architecture and engineering practices, and able to translate between technical teams and business stakeholders. You know when to challenge, when to coach, and when to remove obstacles. You bring strong Agile expertise but are not dogmatic. You focus on outcomes, flow, quality, and continuous improvement, adapting your approach to the needs of the product, technology, and organisation.
Delivery Manager in London employer: Robson Bale
Join a dynamic SaaS product organisation in Central London, where we prioritise a collaborative and innovative work culture. As a Delivery Manager, you'll benefit from hybrid working arrangements, opportunities for professional growth, and the chance to shape delivery practices that truly fit our teams' needs. We foster an environment of continuous improvement and ownership, ensuring that your contributions lead to meaningful outcomes for both our customers and the business.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Manager in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Robson Bale or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Robson Bale.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Robson Bale.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Robson Bale that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Delivery Manager in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Robson Bale.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Robson Bale and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Robson Bale
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Robson Bale uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
