At a Glance
- Tasks: Manage monthly billing cycles and resolve client inquiries with precision.
- Company: Join a dynamic team in North East London/West Essex.
- Benefits: Permanent position with competitive salary and growth opportunities.
- Other info: Fast-paced environment with a focus on teamwork and problem-solving.
- Why this job: Be part of a crucial role that ensures accurate billing and client satisfaction.
- Qualifications: Experience with Zoho, Xero, and strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
Roles Responsibilities
- Managing the monthly billing cycles in our Zoey Billing System
- Assigning rejects and creating tariffs within the billing systems to ensure accurate billing IDs on all customer accounts
- Supporting client billing enquiries and responding swiftly to resolve any issues, disputes or changes to customer invoices
- Reviewing supplier charges to ensure regular checks on cost prices are correct
- Working with suppliers on any charges found to be incorrect and ensuring costs are properly credited back to CYB3R
- Updating Zoho tickets in a timely fashion to ensure clients have up to date replies and completed actions
- Supporting clients with sending out Statements of Account and applying Credit Notes within Xero
Requirements
- Demonstrable experience working with industry leading billing platforms such as; Ability, Cascade, Zoey, or Affinity and solid working knowledge and use of ZOHO our CRM database. Please note experience in ZOHO - ZOEY and XERO are must haves
- Proficiency with using Microsoft Outlook, Word, Excel, PowerPoint, Teams
- CRM Systems (ZOHO)
- Problem-solver mindset
- Excellent customer service skills
- Excellent organisational skills
- Excellent communication skills
Billing Analyst - Permanent - North East London/West Essex employer: Robson Bale Ltd
As a Billing Analyst at our North East London/West Essex location, you will join a dynamic team that values accuracy and customer satisfaction. We offer a supportive work culture with opportunities for professional growth, ensuring you can develop your skills while contributing to meaningful projects. Our commitment to employee well-being is reflected in our flexible working arrangements and comprehensive benefits package, making us an excellent employer for those seeking a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Billing Analyst - Permanent - North East London/West Essex
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Robson Bale Ltd. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Billing Analyst - Permanent - North East London/West Essex
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Robson Bale Ltd.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Robson Bale Ltd's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Robson Bale Ltd
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Robson Bale Ltd.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Robson Bale Ltd will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Robson Bale Ltd employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
