At a Glance
- Tasks: Lead client engagements and manage digital design projects from start to finish.
- Company: Join Robosoft Technologies, a dynamic tech company with a hybrid work culture.
- Benefits: Enjoy a senior role with exposure to leadership and flexible working arrangements.
- Other info: Opportunity for growth in a collaborative environment with innovative projects.
- Why this job: Shape the future of digital design while building lasting client relationships.
- Qualifications: 6+ years in digital product management and strong communication skills required.
The predicted salary is between 60000 - 75000 € per year.
We're looking for a Client Engagement Lead with a digital design background to join our UK team. This is a hybrid role that goes beyond traditional delivery management. You'll lead client engagements end-to-end while also working closely with senior leadership to support sales activities, run client workshops, and keep the wider business running smoothly.
It's a role for someone who thrives on variety, brings calm structure to ambiguity, and genuinely enjoys both the craft of digital product work and the rhythm of building a business.
Project delivery (approx. 40%)You'll own the delivery of digital design and product engagements for our UK clients. That means scoping work, building project plans, managing budgets and timelines, and being the day‑to‑day point of contact. You'll work alongside designers, researchers, engineers, and strategists (mostly distributed across the UK and India), making sure the right people are doing the right work at the right time. You'll keep clients confident and informed, flag risks early, and protect the quality of what we ship.
Sales and growth support (approx. 40%)You'll partner with the UK leadership team on new business, helping shape proposals, scoping and estimating new opportunities, joining client pitches, and contributing to RFP responses. You'll also help facilitate discovery workshops and design sprints with prospective and existing clients, often acting as the bridge between commercial conversations and what's actually deliverable.
Operations and admin (approx. 20%)You'll help keep the UK operation organised, coordinating internal meetings, supporting reporting and forecasting, managing supplier and contractor relationships, and generally being the person who notices what needs doing and gets it done. As the team grows, this part of the role will evolve.
What we're looking for- 6+ years managing digital product or design projects, ideally in an agency, consultancy, or product studio environment
- A genuine background in or strong fluency with digital design. You don't need to be a designer, but you should have worked closely with design teams and understand the craft (UX research, UI design, design systems, prototyping, usability testing)
- Experience managing multidisciplinary teams across design, engineering, and strategy
- Confidence working directly with senior client stakeholders, and a track record of building lasting client relationships
- Strong commercial instincts. Comfortable with scoping, estimation, margin, and conversations about money
- Experience contributing to new business: proposals, pitches, workshops, or pre‑sales scoping
- Excellent written and verbal communication. You can write a sharp proposal and run a tight workshop
- Highly organised, self‑directed, and comfortable wearing several hats in a growing team
- Familiarity with tools like Jira, Figma, and standard project/PM tooling
- Background working with offshore or distributed delivery teams
- Exposure to AI‑enabled product work or service design
- Hands‑on design or research experience earlier in your career
What we offer
- Hybrid working with our UK team
- A senior, visible role with direct exposure to leadership and clients
- The chance to shape how Robosoft grows in the UK
Client Engagement Lead in London employer: Robosoft Technologies
Robosoft Technologies is an exceptional employer that fosters a dynamic and collaborative work culture, offering hybrid working arrangements that promote flexibility and work-life balance. As a Client Engagement Lead, you'll have the opportunity to engage directly with senior leadership and clients, shaping the future of digital design in the UK while benefiting from continuous professional growth and development. With a focus on innovation and teamwork, Robosoft provides a supportive environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Client Engagement Lead in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with potential employers on social media. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their projects and values so you can tailor your responses. We want you to shine and show them why you're the perfect fit for the Client Engagement Lead role!
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience managing digital design projects and how you’ve built client relationships. We suggest doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team at Robosoft Technologies!
We think you need these skills to ace Client Engagement Lead in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Client Engagement Lead role. Highlight your experience in digital design and project management, and show us how you can bring calm structure to ambiguity.
Showcase Your Communication Skills:Since excellent written and verbal communication is key, use your application to demonstrate this. Write clearly and concisely, and don’t forget to include examples of how you've successfully communicated with clients or led workshops.
Highlight Relevant Experience:We want to see your background in managing multidisciplinary teams and your familiarity with tools like Jira and Figma. Be specific about your past roles and how they relate to the responsibilities of this position.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. This way, we can easily track your application and get back to you quickly. We’re excited to see what you bring to the table!
How to prepare for a job interview at Robosoft Technologies
✨Know Your Digital Design Stuff
Make sure you brush up on your digital design knowledge. Understand the basics of UX research, UI design, and prototyping. Be ready to discuss how you've worked with design teams in the past and how you can bridge the gap between commercial conversations and deliverable outcomes.
✨Showcase Your Project Management Skills
Prepare examples of how you've managed digital product or design projects. Highlight your experience in scoping work, managing budgets, and keeping clients informed. Being able to demonstrate your organisational skills will show that you're the calm structure they need in ambiguity.
✨Be Ready for Client Conversations
Since this role involves working directly with senior client stakeholders, practice articulating your thoughts clearly. Think about how you can build lasting relationships and contribute to new business opportunities. Prepare to discuss your approach to client pitches and workshops.
✨Familiarise Yourself with Tools
Get comfortable with tools like Jira and Figma before the interview. If you have experience with project management software, be ready to talk about how you've used these tools to keep projects on track and facilitate communication within multidisciplinary teams.
