Strategic Relations Manager

RoboShadow is a global, UK-based technology startup founded by GCHQ alumni, built around deep technical expertise, trust, pace, and ambition. We are cash-flow positive, growing fast, and operating in one of the most exciting areas of technology: AI and Cyber Security. Our culture is hands-on, commercially focused, and highly collaborative. We move quickly, take ownership, and expect people to make a visible impact. This is not a slow corporate environment. It is an opportunity to join a high-trust, high-performance startup where your work will directly shape our global partner strategy, our channel ecosystem, and the next stage of our growth.

We are looking for an experienced Strategic Relations Manager to lead and grow our global partner ecosystem. This is a key commercial role within a fast-paced, cash-flow-positive startup with ambitious growth targets. You will be responsible for building, managing, and scaling strategic relationships across distributors, MSPs, resellers, integration partners, affiliates, and other channel partners. You will also play a key role in shaping the design and commercial functionality of our reseller portal.

This role requires someone who can hit the ground running. We can provide training on specific elements of our business, but you must already have strong experience in partner, channel, or strategic relationship management, ideally within a technology, AI, Cyber Security, or SaaS environment.

• Lead strategic relationship development across distributors, MSP channel partners, resellers, integration partners, and affiliate partners.
• Design and enable the reseller portal.
• Develop and execute a global partner strategy.
• Identify, onboard, and manage high-value strategic partners.
• Build commercial frameworks for distributors, resellers, MSPs, affiliates, and integration partners.
• Create clear partner journeys, enablement materials, and success metrics.
• Support the design and development of a scalable reseller portal.
• Manage partner performance, targets, pipeline contribution, and commercial outcomes.
• Work closely with leadership, sales, product, and technical teams.
• Represent the company professionally with senior external stakeholders.
• Deliver measurable results in line with ambitious startup growth targets.

You will need to be highly commercial, proactive, and comfortable operating in a startup environment where pace, ownership, and measurable outcomes matter. We are looking for someone who has:

• Extensive experience in strategic partnerships, channel sales, partner management, or business development.
• A strong understanding of distributors, MSPs, resellers, affiliates, and integration partners.
• Experience designing or contributing to partner programmes, reseller portals, or partner enablement systems.
• A strong technology focus, with genuine interest in AI.
• The ability to work independently and take ownership of outcomes.
• Strong communication, negotiation, and relationship-building skills.
• A track record of delivering against targets.
• Comfort working in a fast-paced, commercially focused startup environment.

Experience in any of the following would be highly advantageous:

• AI, SaaS, Cyber Security, managed services, or channel technology businesses.
• Building partner ecosystems from an early stage.
• Working with global channel partners.
• Designing commercial partner models.
• Working in or with MSPs, distributors, or reseller networks.

We may consider a highly agentic stretch candidate with exceptional potential, but our preference is for someone who already has the relevant experience and can quickly take ownership of the role.

Please send your CV, accompanied by a short video introducing yourself and explaining why you have applied for the role. A simple Loom-style video works well. We are not looking for a polished production, just a clear, honest introduction that helps us understand who you are, what interests you about RoboShadow, and why you think this role is a good fit as the ability to communicate well is essential to this role.