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- Tasks: Provide on-site support and troubleshooting for pharmacy automation systems.
- Company: RoboPharma, the leader in pharmacy automation technology.
- Benefits: Flexible working hours, training opportunities, and a dynamic team environment.
- Why this job: Join a passionate team and make a real difference in pharmacy automation.
- Qualifications: Experience in technical engineering and familiarity with automated machinery.
- Other info: Must reside in Stoke-on-Trent for on-site support.
The predicted salary is between 36000 - 60000 £ per year.
Are you a hands-on, adaptable technical engineer who enjoys supporting customers on-site? As an In Plant Engineer, the most important part of your role is to provide service to our customer in accordance with the SLA’s. Together with your colleagues, you provide flexible support to our customer. You’ll be dealing directly with on-site support, service, telephone help desk, and troubleshooting.
RoboPharma is the international market leader in pharmacy automation technology and solutions for processing large volumes of prescriptions. RoboPharma streamlines the workflow of virtually every pharmacy with uniquely flexible systems, custom-designed to automate 90% of the packaging produced by pharmaceutical companies.
At our location in The Netherlands and the UK, we work with a dedicated team that is enthusiastic and dedicated to our machines. On-site support, service, telephone helpdesk, troubleshooting:
- Giving training and advice to users on how to work with and maintain the products;
- Production of documentation, user manuals, validation documents, etc.;
- In order to guarantee the continuity of the systems at our customers, you need to be available outside of regular working hours, for helping our customers when they need us.
We therefore expect you to have a flexible and customer-focused mindset. Your working hours are mainly Monday to Friday. We are looking for a professional with experience in a technical engineering role, ideally familiar with automated machinery, electromechanical systems, or industrial technology.
For this position, it is necessary that you live in the region of Stoke-on-Trent where a major high-tech automation is implemented. You have the skills to provide flexible support to our customers and you recognise yourself in the profile?
Plant Engineering in Stoke-on-Trent employer: RoboPharma
Contact Detail:
RoboPharma Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plant Engineering in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering and pharmacy automation sectors. Attend industry events or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your hands-on experience with automated machinery and electromechanical systems. This will give you an edge when discussing your capabilities during interviews.
✨Tip Number 3
Be ready for on-the-spot problem-solving! Since the role involves troubleshooting, practice explaining how you would handle common technical issues. This will demonstrate your adaptability and customer-focused mindset.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining our team. Make sure to highlight your flexibility and commitment to customer service in your application.
We think you need these skills to ace Plant Engineering in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Plant Engineering role. Highlight any hands-on experience with automated machinery or electromechanical systems, as this will catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share why you’re passionate about pharmacy automation and how your flexible, customer-focused mindset aligns with our values at RoboPharma.
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled technical challenges in the past. We love seeing candidates who can think on their feet and provide effective solutions for customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at RoboPharma
✨Know Your Tech
Brush up on your knowledge of automated machinery and electromechanical systems. Be ready to discuss specific technologies you've worked with and how they relate to the role at RoboPharma.
✨Customer-Centric Mindset
Prepare examples that showcase your customer service skills. Think about times when you went above and beyond to support a client, especially in high-pressure situations.
✨Flexibility is Key
Since the role requires availability outside regular hours, be prepared to discuss your flexibility. Share experiences where you adapted to changing schedules or urgent customer needs.
✨Documentation Skills Matter
Familiarise yourself with the types of documentation you'll be producing, like user manuals and validation documents. Bring examples of your past work if possible, and be ready to explain your process.