At a Glance
- Tasks: Engage with the Roblox developer community and support our Creator Events Program.
- Company: Join Roblox, a leading platform for immersive digital experiences.
- Benefits: Flexible part-time hours, remote work, and a chance to shape the future of gaming.
- Other info: Work remotely from anywhere in the UK and collaborate with a dynamic team.
- Why this job: Be part of a mission to connect a billion people through creativity and collaboration.
- Qualifications: Passion for Roblox, strong communication skills, and community-focused mindset.
The predicted salary is between 20000 - 30000 £ per year.
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.
A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.
The Developer Relations team at Roblox is looking for new team members for our ever-growing International Developer Engagement Team. We're looking for someone who is passionate about Roblox and growing our global Creator Events Program. This is a part-time contract position and can be remotely based anywhere in the UK.
You will:
- Develop an understanding of Roblox moderation rules and guidelines
- Prospect to build a pipeline of partnerships with the developer community
- Follow our team’s processes, and aspire to create new ones
- Celebrate and engage with upcoming and current developers on the platform
You have:
- Great understanding of Roblox and the Roblox community
- Good standing regarding Roblox moderation history
- Excellent speaking and writing skills
- Believe that helping the community is crucial to the success of the company
- Motivated to help empower and encourage our developer community
- Team-focused, and experienced in cross-team collaboration
- Knowledgeable, with an understanding of community processes, methodologies and best practices
You are:
- Fluent in English.
- Physically located in the United Kingdom.
Developer Engagement Representative - Creator Events Program, UK (Part Time Contract) employer: Roblox
Roblox is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and collaboration thrive. As a part-time Developer Engagement Representative, you'll have the unique opportunity to connect with a passionate community of developers while working remotely from anywhere in the UK. With a strong emphasis on employee growth and a mission to create meaningful experiences, Roblox empowers its team members to make a significant impact in shaping the future of human interaction.
StudySmarter Expert Advice🤫
We think this is how you could land Developer Engagement Representative - Creator Events Program, UK (Part Time Contract)
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Roblox and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Roblox and let us see your personality shine through!
We think you need these skills to ace Developer Engagement Representative - Creator Events Program, UK (Part Time Contract)
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Roblox.
Get Familiar with Our Brand:Before applying, take some time to learn about Roblox and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Roblox
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Roblox.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Roblox will surely appreciate.
