At a Glance
- Tasks: Welcome guests, manage events, and provide essential business support.
- Company: Robiquity, a tech consultancy in Manchester, focused on low-code and AI solutions.
- Benefits: Competitive salary, growth opportunities, private health cover, and employee-led activities.
- Other info: Dynamic role with a focus on teamwork and exceptional office culture.
- Why this job: Join a vibrant team and enhance visitor experiences while developing your career.
- Qualifications: Customer service experience, strong communication skills, and proficiency in Microsoft Office.
The predicted salary is between 30000 - 40000 € per year.
Robiquity is a technology consultancy specialising in low-code and AI solutions. We are based on Atherton Street in Manchester City Centre and we're looking for a new Visitor Experience Manager to welcome our staff and clients. The role is on-site Monday - Friday and will involve front of house duties combined with a variety of business and event support.
We are seeking an enthusiastic, friendly and detail-orientated Visitor Experience Manager to undertake a wide array of business support activities including:
- Office access and security
- Reception duties and liaising with building management/suppliers
- Welcoming guests and providing refreshments
- Office stock provision and organising weekly online deliveries
- Event support including management of catering
- Finance administration including travel and accommodation support
- Management of cleaning contract
- Sales administration support
This is a busy and active role which would suit a self-starter with an excellent eye for detail and a welcoming personality. This role is front-of-house at Robiquity and works closely with both the Sales, Marketing and People teams to ensure that employee and visitor experience is exceptional.
To be successful in this role you will have:
- Experience of providing an effective customer service
- A welcoming and engaging personality
- Experience of working in a business support function
- Proficiency in Microsoft Office suite
- Strong communication including written skills
The ideal candidate will be able to effectively coordinate meetings and other office events. They will be comfortable answering inbound phone calls, distributing and handling outgoing mail including couriers. The role requires being available to work from the Manchester office 5-days per week from 9 am - 5 pm and may involve sourcing other temporary meeting/office facilities on an ad-hoc basis.
This is an opportunity to join a company that will invest in you and your career. We offer a competitive salary, opportunities for growth and development and a fantastic team culture that you will love working in. Additional benefits will include:
- Salary sacrifice pension
- Enhanced Maternity/Paternity Pay
- Annual company bonus of up to 10%
- Private health cover through Vitality
- Eyecare through Specsavers
- Life assurance through Zurich (salary x4)
- Employee Assistance Programme
- Independent Financial Advice from our FSA
- Study leave for relevant professional qualifications
- Advocacy days for charity and professional networking
- Employee led clubs, activities and charity event sponsorship
- Microsoft training through ESI
- Paid exams and certifications
We are embarking on an incredible journey. Are you ready to join us?
Visitor Experience Manager in Warrington employer: Robiquity
Robiquity is an exceptional employer located in the heart of Manchester, offering a vibrant work culture that prioritises employee growth and development. As a Visitor Experience Manager, you will be part of a supportive team that values your contributions, with access to comprehensive benefits including a competitive salary, private health cover, and opportunities for professional training. Join us to be part of a dynamic environment where your skills will be nurtured and your career can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Visitor Experience Manager in Warrington
✨Tip Number 1
Get to know the company culture! Before your interview, check out Robiquity's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Visitor Experience Manager, you'll be the face of the company. Role-play with a friend or family member to nail down your welcoming approach and communication style.
✨Tip Number 3
Prepare some questions! When you get the chance to ask about the role, think of questions that show your enthusiasm for the position and how you can contribute to the team. It’ll make you stand out!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and gives you a better chance of landing that interview. Don’t miss out on this opportunity!
We think you need these skills to ace Visitor Experience Manager in Warrington
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and engaging personality shine through. We want to see the real you, so don’t be afraid to add a personal touch that reflects your enthusiasm for the Visitor Experience Manager role.
Tailor Your Application:Make sure to tailor your application specifically to the job description. Highlight your experience in customer service and business support, and how these skills will help us create an exceptional experience for our visitors.
Be Detail-Oriented:Since this role requires a keen eye for detail, ensure your application is free from typos and errors. A well-organised and polished application shows us that you’re the right fit for managing our front-of-house duties.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Robiquity!
How to prepare for a job interview at Robiquity
✨Know the Company Inside Out
Before your interview, take some time to research Robiquity. Understand their focus on low-code and AI solutions, and think about how your experience aligns with their mission. This will show your genuine interest and help you connect your skills to their needs.
✨Show Off Your People Skills
As a Visitor Experience Manager, you'll be the face of the company. Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where your friendly personality made a difference, and be ready to share those stories.
✨Be Detail-Oriented
This role requires a keen eye for detail, so during the interview, highlight your organisational skills. Discuss how you manage office supplies, coordinate events, or handle administrative tasks efficiently. Use specific examples to illustrate your ability to keep everything running smoothly.
✨Practice Your Communication Skills
Strong communication is key for this position. Before the interview, practice answering common questions clearly and concisely. You might even want to do a mock interview with a friend to get comfortable with articulating your thoughts and experiences.
