At a Glance
- Tasks: Welcome guests, manage events, and provide essential business support.
- Company: Join Robiquity, a tech consultancy thriving in low-code and AI solutions.
- Benefits: Competitive salary, growth opportunities, and a vibrant team culture.
- Other info: Enjoy a dynamic role with excellent career development and training opportunities.
- Why this job: Be the face of our company and enhance visitor experiences daily.
- Qualifications: Customer service experience and strong communication skills required.
The predicted salary is between 30000 - 40000 € per year.
Robiquity is a technology consultancy specialising in low-code and AI solutions. We are based on Atherton Street in Manchester City Centre and we're looking for a new Visitor Experience Manager to welcome our staff and clients. The role is on-site Monday - Friday and will involve front of house duties combined with a variety of business and event support.
We are seeking an enthusiastic, friendly and detail-orientated Visitor Experience Manager to undertake a wide array of business support activities including:
- Office access and security
- Reception duties and liaising with building management/suppliers
- Welcoming guests and providing refreshments
- Office stock provision and organising weekly online deliveries
- Event support including management of catering
- Finance administration including travel and accommodation support
- Management of cleaning contract
- Sales administration support
This is a busy and active role which would suit a self-starter with an excellent eye for detail and a welcoming personality. This role is front-of-house at Robiquity and works closely with both the Sales, Marketing and People teams to ensure that employee and visitor experience is exceptional.
To be successful in this role you will have:
- Experience of providing an effective customer service
- A welcoming and engaging personality
- Experience of working in a business support function
- Proficiency in Microsoft Office suite
- Strong communication including written skills
The ideal candidate will be able to effectively coordinate meetings and other office events. They will be comfortable answering inbound phone calls, distributing and handling outgoing mail including couriers. The role requires being available to work from the Manchester office 5-days per week from 9 am - 5 pm and may involve sourcing other temporary meeting/office facilities on an ad-hoc basis.
This is an opportunity to join a company that will invest in you and your career. We offer a competitive salary, opportunities for growth and development and a fantastic team culture that you will love working in. Additional benefits will include:
- Salary sacrifice pension
- Enhanced Maternity/Paternity Pay
- Annual company bonus of up to 10%
- Private health cover through Vitality
- Eyecare through Specsavers
- Life assurance through Zurich (salary x4)
- Employee Assistance Programme
- Independent Financial Advice from our FSA
- Study leave for relevant professional qualifications
- Advocacy days for charity and professional networking
- Employee led clubs, activities and charity event sponsorship
- Microsoft training through ESI
- Paid exams and certifications
We are embarking on an incredible journey. Are you ready to join us?
Visitor Experience Manager in Manchester employer: Robiquity
Robiquity is an exceptional employer located in the heart of Manchester, offering a vibrant work culture that prioritises employee growth and development. As a Visitor Experience Manager, you will be part of a supportive team that values your contributions, with benefits such as a competitive salary, enhanced family leave, and opportunities for professional training. Join us to be part of a dynamic environment where your skills will be nurtured and your career can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Visitor Experience Manager in Manchester
✨Tip Number 1
Get to know the company culture before your interview. Check out Robiquity's social media and website to see what they're all about. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the Visitor Experience Manager role is all about engaging with guests and staff, make sure you can articulate your thoughts clearly. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've successfully managed events or supported teams in the past. This will demonstrate that you have the detail-oriented mindset they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Visitor Experience Manager in Manchester
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and engaging personality shine through. We want to see the real you, so don’t be afraid to add a personal touch that reflects your enthusiasm for the Visitor Experience Manager role.
Tailor Your Application:Make sure to tailor your application to highlight your experience in customer service and business support. We’re looking for someone who can coordinate events and manage office duties, so showcase any relevant skills or experiences that align with our needs.
Be Detail-Oriented:Since this role requires an excellent eye for detail, ensure your application is free from typos and errors. A polished application shows us that you take pride in your work and understand the importance of attention to detail.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Robiquity and what we stand for!
How to prepare for a job interview at Robiquity
✨Know the Company Inside Out
Before your interview, take some time to research Robiquity. Understand their focus on low-code and AI solutions, and think about how your experience aligns with their mission. This will show your genuine interest and help you connect your skills to their needs.
✨Show Off Your People Skills
As a Visitor Experience Manager, you'll be the face of the company. Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where your welcoming personality made a difference, and be ready to share those stories.
✨Be Detail-Oriented
This role requires a keen eye for detail, so during the interview, highlight your organisational skills. Discuss how you manage office supplies, coordinate events, or handle administrative tasks efficiently. Use concrete examples to illustrate your ability to keep everything running smoothly.
✨Practice Your Communication Skills
Strong communication is key for this position. Before the interview, practice articulating your thoughts clearly and confidently. You might even want to rehearse common interview questions with a friend to ensure you're comfortable expressing yourself, both verbally and in writing.
