Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our brewery, managing guest check-ins and enquiries.
- Company: Join a renowned brewery with over 185 years of hospitality heritage.
- Benefits: Enjoy competitive pay, staff discounts, and career progression opportunities.
- Why this job: Make guests feel welcome and be part of a supportive team.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Dynamic work environment with opportunities for growth.
The predicted salary is between 24000 - 36000 £ per year.
A renowned brewery in Skipton seeks a friendly and organized Receptionist for The Tempest Arms. In this role, you will be the first point of contact for guests, managing check-ins, enquiries, and liaising with departments for smooth operations.
Ideal candidates will have:
- Strong communication skills
- Attention to detail
- A passion for customer service
The position offers competitive pay, staff discounts, and career progression in a supportive environment, embracing over 185 years of hospitality heritage.
Guest Experience Lead - Front Desk & Reservations in Skipton employer: Robinsons Brewery
Contact Detail:
Robinsons Brewery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Lead - Front Desk & Reservations in Skipton
✨Tip Number 1
Make sure to research The Tempest Arms and its history. Knowing about the brewery's heritage will help you connect with the interviewers and show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for guests, being able to articulate your thoughts clearly and confidently is key. Try role-playing common scenarios with a friend.
✨Tip Number 3
Show off your organisational skills by preparing a list of questions to ask during the interview. This not only demonstrates your attention to detail but also your enthusiasm for the position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Guest Experience Lead - Front Desk & Reservations in Skipton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly nature shine through! We want to see your passion for customer service and how you can bring a warm welcome to our guests.
Be Organised: Make sure your application is well-structured and easy to read. Highlight your attention to detail by checking for any typos or errors before hitting send. We appreciate a tidy application!
Tailor Your Experience: Link your previous experience to the role of Guest Experience Lead. Whether it’s managing check-ins or handling enquiries, show us how your skills align with what we’re looking for at The Tempest Arms.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Robinsons Brewery
✨Know the Brewery's Story
Before your interview, take some time to learn about The Tempest Arms and its rich 185-year history. Understanding the brewery's heritage will not only impress your interviewers but also help you connect with their values and mission.
✨Showcase Your Communication Skills
As a Guest Experience Lead, strong communication is key. Prepare examples of how you've effectively handled guest enquiries or resolved issues in the past. This will demonstrate your ability to create a welcoming atmosphere for guests.
✨Highlight Your Organisational Skills
Being organised is crucial for managing check-ins and liaising with different departments. Bring up specific instances where your attention to detail made a difference in your previous roles. This will show that you can handle the fast-paced environment of a front desk.
✨Express Your Passion for Customer Service
Make sure to convey your enthusiasm for providing excellent customer service. Share stories that illustrate your dedication to going above and beyond for guests, as this aligns perfectly with the brewery's commitment to hospitality.