At a Glance
- Tasks: Join our team as a housekeeper, ensuring rooms are spotless and welcoming for guests.
- Company: Be part of a family-owned pub with a rich history since 1838.
- Benefits: Enjoy £14 per hour, tips, discounts, paid leave, and healthcare support.
- Why this job: Make a difference in guests' experiences while growing your career in a supportive environment.
- Qualifications: Experience in housekeeping is preferred; passion for service is essential.
- Other info: Uniform provided and opportunities for personal development await you!
We are seeking an experienced housekeeper to join our dynamic team and provide top‑notch housekeeping services at our bustling pub with letting rooms. As a housekeeper, you will play a key role in creating a welcoming atmosphere for our guests, ensuring their rooms are prepared to the highest standards and helping to make their stay memorable.
paying £14 per hour including Tronc, plus cash tips and benefits package!
Why join our team? We offer a range of fantastic benefits, including:
- Competitive salary plus tips
- 25% discount on food, drink, and accommodation with our employee discount card
- 50% off meals during shifts
- Exclusive discounts at over 800 retailers via our employee reward scheme
- 28 days of paid annual leave and holiday pay
- Access to a NEST pension plan
- Opportunities for personal development and career growth
- Comprehensive training, both in‑house and external
- Fully paid apprenticeships for your team
- Wellbeing and mental health support programs
- Affordable monthly medical cover for dental, optical, and other treatments through our healthcare cash plan
- Stability with a family‑owned business that’s been around since 1838
- Uniform provided
If you\’re passionate about delivering exceptional service and believe you have the skills to thrive in this role, we’d love to hear from you. Apply today
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Housekeeper employer: Robinsons Brewery
Contact Detail:
Robinsons Brewery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Familiarise yourself with the specific housekeeping standards and practices that are common in the hospitality industry. This knowledge will help you demonstrate your expertise during any interviews or discussions.
✨Tip Number 2
Showcase your experience by preparing examples of how you've handled challenging situations in previous housekeeping roles. This could include managing time effectively or dealing with guest requests, which can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of the pub to gain insights into the work culture and expectations. This can provide you with valuable information to tailor your approach when applying.
✨Tip Number 4
Prepare to discuss your passion for creating a welcoming atmosphere for guests. Think about specific ways you've contributed to guest satisfaction in past roles, as this aligns perfectly with what the pub is looking for.
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous housekeeping experience you have. Mention specific tasks you've performed, such as cleaning, laundry, and room preparation, to show that you understand the role.
Showcase Your Attention to Detail: In your application, provide examples of how your attention to detail has positively impacted your previous workplaces. This could include maintaining cleanliness standards or creating a welcoming atmosphere for guests.
Express Your Passion for Service: Convey your enthusiasm for providing exceptional service. Share a brief story or example that illustrates your commitment to guest satisfaction and how you go above and beyond in your work.
Tailor Your Application: Customise your CV and cover letter to align with the job description. Use keywords from the posting, such as 'dynamic team' and 'welcoming atmosphere', to demonstrate that you are a perfect fit for their needs.
How to prepare for a job interview at Robinsons Brewery
✨Show Your Attention to Detail
As a housekeeper, attention to detail is crucial. During the interview, highlight your experience in maintaining high standards of cleanliness and organisation. Share specific examples of how you've ensured guest satisfaction through your meticulous work.
✨Demonstrate Your Customer Service Skills
This role involves creating a welcoming atmosphere for guests. Be prepared to discuss how you handle guest interactions, resolve issues, and contribute to a positive experience. Use anecdotes that showcase your ability to go above and beyond for guests.
✨Emphasise Teamwork
Working in a bustling pub means you'll be part of a team. Talk about your previous experiences working collaboratively with others, and how you support your colleagues to ensure smooth operations. Mention any specific roles you've played in team settings.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions about the team dynamics, training opportunities, or the pub's approach to guest service. This shows your genuine interest in the role and helps you assess if it's the right fit for you.