At a Glance
- Tasks: Lead the launch and success of The Manners, creating memorable guest experiences.
- Company: Join Robinsons, a respected family brewer with a community-focused ethos.
- Benefits: Competitive salary, annual bonuses, discounts, and 35 days annual leave.
- Other info: Opportunity for personal development and career progression in a vibrant environment.
- Why this job: Shape the future of a flagship venue in the stunning Peak District.
- Qualifications: Proven hospitality leadership experience and strong local knowledge.
The predicted salary is between 42000 - 50000 £ per year.
Lead the next chapter of an iconic Peak District destination. The Manners in Bakewell is set to become the newest addition to the Robinsons managed estate following an extensive refurbishment and investment programme that will transform this historic venue into one of the area's premier hospitality destinations. Located in the heart of the Peak District's most visited market town, The Manners will combine a vibrant pub and dining experience with 88 internal covers, 58 external covers, and eight beautifully refurbished letting bedrooms, creating a true destination venue for both locals and visitors alike.
We're looking for an exceptional General Manager to lead this exciting new chapter. Someone who can build a great team, establish The Manners as a must-visit destination, and become a visible figure within the local community.
What's in it for you?
- Competitive salary of £42,000 - £50,000
- Annual bonus scheme with the opportunity to earn up to £22,000 per year
- 25% discount on food, drink and accommodation across the Robinsons estate
- 50% off food during shifts
- Exclusive discounts at over 800 retailers
- 35 days annual leave
- Company pension scheme including life assurance
- Private healthcare scheme for you and your family
- Company sick pay
- Ongoing personal development and career progression opportunities
- Employee wellbeing and mental health support programmes
- Quality live-in accommodation available, including:
- Two bedrooms
- Private bathroom
- Fully equipped kitchen
- Spacious living and dining area
About You
You're an experienced hospitality leader who thrives on creating memorable guest experiences whilst delivering outstanding commercial results. Most importantly, you'll understand Bakewell, the Peak District and the local hospitality market. You'll know what attracts visitors to the area, how to engage with the local community, and how to position The Manners as a destination venue for both tourists and residents alike.
You'll bring:
- Proven experience as a General Manager within a quality food-led hospitality business
- Strong experience managing accommodation-led operations
- Excellent commercial and financial acumen
- A passion for delivering exceptional guest experiences
- Experience opening, relaunching or developing hospitality businesses
- Strong knowledge of Bakewell, the Peak District and the surrounding visitor economy
- The ability to build relationships within the local community and tourism network
- Outstanding leadership skills with a track record of developing high-performing teams
The Role
As General Manager, you'll have the unique opportunity to shape the future of The Manners from day one. Leading from the front, you'll be responsible for creating an exceptional guest experience, building a strong local reputation, and maximising the potential of this significant investment. Working closely with the Robinsons support teams, you'll have the autonomy to run the business as if it were your own while benefiting from the backing of one of the UK's most respected family brewers.
Key responsibilities include:
- Leading the launch and ongoing success of The Manners following its refurbishment
- Driving revenue and profitability across a high-volume pub and dining operation, outdoor trading space and eight letting bedrooms
- Building, coaching and inspiring a high-performing team
- Creating a welcoming environment for both locals and visitors
- Establishing strong links within the Bakewell and Peak District community
- Delivering outstanding food, drink and accommodation standards
- Achieving ambitious financial and operational targets
- Growing The Manners into one of the region's leading hospitality destinations
Why Join Robinsons?
At Robinsons, we believe our pubs are at the heart of their communities. We invest in great people, give our managers the freedom to make decisions, and provide the support needed to build successful, thriving businesses. This is a rare opportunity to take ownership of a flagship new opening in one of the UK's most popular tourist destinations and leave your mark on an exciting new chapter in the Robinsons story. If you're an ambitious hospitality leader with a passion for great pubs, exceptional service, and the Peak District, we'd love to hear from you.
General Manager employer: Robinsons Brewery
Robinsons is an exceptional employer that values your passion for food and commitment to excellence. With a rich history of over 185 years, we offer a supportive work culture where your ideas matter, alongside competitive benefits such as a generous discount on food and accommodation, ongoing training, and a focus on employee wellbeing. Join us to thrive in a dynamic kitchen environment while enjoying stability and growth opportunities within our family-run business.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Robinsons Brewery. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Robinsons Brewery
Don't be shy about reaching out to Robinsons Brewery directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Robinsons Brewery and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Robinsons Brewery
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
