At a Glance
- Tasks: Lead a vibrant pub team, ensuring exceptional guest experiences and smooth operations.
- Company: Join Robinsons, a family-run business with over 185 years of hospitality excellence.
- Benefits: Enjoy competitive salary, tips, discounts, paid leave, and ongoing training opportunities.
- Other info: Embrace a rewarding role in a supportive community-focused environment.
- Why this job: Grow your hospitality career in stunning Cumbria, balancing work and adventure.
- Qualifications: Experience in hospitality and a passion for leading teams.
The predicted salary is between 26100 - 31900 £ per year.
Assistant Manager
At Robinsons, we run great pubs and create great experiences. From perfectly poured pints to memorable meals and warm welcomes, everything we do is about bringing people together.
We’re looking for a passionate
Assistant Manager to help lead our team, deliver exceptional guest experiences, and support the day-to-day running of one of our fantastic pubs.
If you’re ready to take the next step in your hospitality career and thrive in a fast-paced, people-focused environment, we’d love to hear from you.
Experience with letting rooms would be advantageous, as you'll play an important role in maximising revenue opportunities and delivering exceptional experiences for both guests and residents.
About the role
As Assistant Manager, you’ll be at the heart of the pub, leading from the front to deliver outstanding guest experiences and ensuring every shift runs smoothly.
You’ll set the standard on service, support your team to perform at their best, and create an environment where guests feel welcomed and want to return.
Alongside this, you’ll play a key role in driving the business forward, supporting sales, managing labour and stock effectively while maintaining high operational standards.
With the confidence to take ownership in the GM’s absence, you’ll balance people, performance, and results in a fast-paced, rewarding environment.
- What you’ll be responsible for
- Delivering great guest experiences that drive strong feedback scores, repeat visits, and positive reviews
- Leading, coaching, and developing your team to improve engagement, retention, and overall performance
- Driving sales and revenue through upselling, product knowledge, and delivering against weekly targets
- Managing labour effectively to balance great service with achieving labour cost targets
- Running smooth, high-performing shifts with a focus on speed, quality, and consistency
- Maximising occupancy and revenue opportunities within the letting rooms business, ensuring high standards of presentation, guest satisfaction and commercial performance.
- Maintaining operational standards including food safety, compliance, stock control, and protecting GP margins
- Taking ownership in the absence of the GM, making confident decisions to support both the team and business performance
What’syou’llenjoy inreturn?
- Competitive salary plus tips.
- 25% discount on food, drink and accommodation across Robinsons managed pubs, inns and guest rooms.
- 50% off food during shifts.
- Team rewards with discounts at over 800 retailers.
- 28 days paid annual leave.
- NEST pension scheme.
- Ongoing training and career development opportunities.
- Fully funded apprenticeships available.
- Wellbeing and mental health support.
- Healthcare cash plan for dental, optical and everyday healthcare costs.
- Stability and opportunities within a family-run business that’s been thriving for over 185 years.
- Uniform provided.
Why Cumbria?
This is more than just your next role it’s the chance to build a rewarding career while enjoying an exceptional quality of life.
Set against the backdrop of some of the UK’s most stunning scenery, Cumbria offers the perfect balance between work and lifestyle.
From the lakes and fells of the Lake District to its vibrant market towns and welcoming communities, it’s a place where you can truly make the most of your time both in and out of work.
Whether you're spending your days off hiking, cycling, paddleboarding or simply exploring the area’s charming villages and independent cafés, adventure and relaxation are always close by.
With a strong sense of community, shorter commutes and plenty of space to enjoy the outdoors, it’s easy to see why so many people choose to call Cumbria home.
If you're looking for an opportunity to grow your hospitality career in a location that offers something genuinely special, we'd love to hear from you.
Join the Robinsons family
This is a hands-on leadership role for someone who brings energy, confidence and a passion for hospitality, and who knows how to motivate a team to be their very best.
#J-18808-Ljbffr
Assistant Manager - live out employer: Robinsons Brewery
Robinsons Brewery in Ilkley is an excellent employer that values its staff and fosters a supportive work culture. With competitive pay, tips, and generous employee benefits including discounts and paid leave, you will find ample opportunities for personal and professional growth in this family-run business. Join a team where your contributions are recognised and celebrated, making every day at work meaningful and rewarding.
