Company Description
David M Robinson is a family-owned British heritage brand with over 50 years of experience in fine jewellery and luxury timepieces. The company is known for innovative craftsmanship and a strong commitment to quality service across five showrooms in the North West and London. David M Robinson offers exquisite handcrafted jewellery and prestigious Swiss watch brands such as Rolex, Patek Philippe, OMEGA, TUDOR, IWC Schaffhausen, and TAG Heuer. With a reputation for bespoke and bridal jewellery, the business focuses on creating meaningful, one-of-a-kind pieces that mark important life moments. Team members are part of a culture that values exceptional customer experience, trust, expertise, and long-term client relationships.
Purpose of the role
You will keep our people, customers, buildings and data safe across our head office and 7 stores. You will own health and safety, fire safety, security, data protection and building operations as one joined-up function.
The next 24 months include significant building development work. A key part of the role is making sure those projects are planned, run and handed over safely and compliantly, with clear RAMS and contractor control throughout.
Key responsibilities
Health and safety
- Act as the company's competent person for health and safety under the Health and Safety at Work etc. Act 1974 and the Management of Health and Safety at Work Regulations 1999.
- Own, write and keep up to date the H&S policy, procedures and safe systems of work for all 8 locations.
- Carry out and review risk assessments, including general workplace, manual handling, COSHH, DSE, lone working, young workers and new and expectant mothers.
- Run a programme of site inspections and audits, track actions to close-out and report trends.
- Lead accident, incident and near-miss reporting and investigation, including RIDDOR reporting.
- Advise managers on H&S matters and keep the business up to date with changes in legislation.
First aid
- Assess first aid needs at each site and make sure enough trained first aiders and appointed persons are in place.
- Manage first aid kits, defibrillators (where fitted), refresher training and records.
- Own fire risk assessments for every location under the Regulatory Reform (Fire Safety) Order 2005, and review them at least annually or after any change.
- Manage fire alarm systems, emergency lighting, extinguishers and fire doors, including servicing contracts and weekly and periodic test records.
- Appoint and train fire marshals and run fire drills at every site.
- Keep emergency and evacuation plans current, including personal emergency evacuation plans where needed.
Security and insurance
- Manage security across all sites: intruder alarms, CCTV, access control, key holding, alarm response and fog security systems (smoke cloaks).
- Manage maintenance and testing contracts for security systems and act as the escalation point for alarm activations.
- Lead on loss prevention and incident response with store managers.
- Manage the company's property and liability insurance: renewals, insurer surveys and recommendations, and claims.
Building operations and facilities
- Manage the day-to-day running of head office and all stores: planned and reactive maintenance, utilities, cleaning, waste and landlord liaison.
- Hold and maintain statutory compliance records: gas safety, electrical installation (EICR) and PAT testing, water hygiene (legionella), asbestos registers, lifts and air conditioning.
- Select, manage and review facilities contractors and suppliers to agreed service levels and budget.
- Manage the facilities and H&S budget.
Projects, development and RAMS
- Lead H&S and compliance on the building development programme planned over the next 12 months, including store fit-outs, refurbishments and extensions.
- Make sure the company meets its duties as client under the Construction (Design and Management) Regulations 2015, including appointing principal designers and contractors and notifying HSE where required.
- Review and approve contractors' risk assessments and method statements (RAMS) before work starts, and write RAMS for in-house work.
- Run permit-to-work systems (hot works, working at height, isolations) and contractor inductions.
- Plan works to keep stores trading safely, and manage handover, including updated fire risk assessments and the health and safety file.
Training
- Build and deliver an annual H&S training plan: induction, fire safety, manual handling, first aid, data protection and role-specific training.
- Keep training records and track renewal dates for all staff.
- Support store managers to lead safety in their own stores.
About you
Qualifications
- NEBOSH National General Certificate (or equivalent); First Aid at Work or willingness to obtain
- NEBOSH Fire Safety Certificate or equivalent; NEBOSH Construction Certificate or SMSTS; Tech IOSH or CMIOSH
Experience
- 3+ years in a H&S or H&S and facilities role covering multiple sites; writing risk assessments and fire risk assessments; managing contractors
- Retail or customer-facing environment; acting as client-side lead on CDM projects; managing insurance renewals and claims; security systems
Knowledge
- Current UK H&S and fire safety law; CDM 2015 duties; RAMS and permit-to-work; UK GDPR basics
- Building services and statutory compliance testing; CCTV and data protection rules
Skills
- Clear communicator who can train and influence managers and staff; organised, with strong record keeping; confident with Microsoft Office
- Experience with H&S or CAFM software; budget management
Other
Full UK driving licence and willingness to travel between sites; available for occasional out-of-hours call-outs
How success will be measured
- Up-to-date H&S and fire risk assessments in place for all 8 locations.
- Statutory testing and servicing completed on time, with no overdue items.
- Audit actions closed within agreed timescales.
- Fewer accidents and incidents year on year, with all RIDDOR reports made on time.
- Training compliance of 95% or above across all staff.
- Development projects delivered with no reportable incidents and full CDM compliance.
- Data protection requests and breaches handled within legal deadlines.Insurance renewed on time with insurer recommendations completed.
About DMR
- Offering a basic salary dependent upon experience of £50,000-58,000 DOE and a quarterly bonus based on company performance
- Head office hours - Monday - Friday 9am - 5pm
- All travel expenses covered
- Employee Assistance Programme providing physical and mental health support
- Reward Discounts Programme offering discounts across the high street
- Enhanced maternity & paternity pay
- Enhanced company sick pay
- BUPA Mental Health support – access to counselling & therapy sessions
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