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- Tasks: Join a dynamic sales team selling quality building products to customers and tradespeople.
- Company: Be part of a close-knit, expanding business in East Yorkshire's construction industry.
- Benefits: Enjoy a supportive work environment with potential site visits and networking opportunities.
- Why this job: Perfect for those passionate about sales and building materials, with a focus on customer relations.
- Qualifications: Experience in sales and knowledge of building products is essential; strong communication skills required.
- Other info: Office hours are Monday to Friday, with occasional Saturday mornings; company vehicle provided for site visits.
The predicted salary is between 24000 - 36000 £ per year.
Do you work in sales but also have a wide knowledge of building products? Are you looking to join a close-knit, motivated and expanding business? In this primarily office-based role you would be working within a small but dynamic sales team, selling a vast array of quality building products to the good people and trades folk of East Yorkshire. The available position would suit someone with experience in sales and office work but it is essential that they also have a good level of knowledge about the construction industry and building materials. They need to be an excellent communicator with high levels of customer service and work well with others as well as being self-motivated and able to think on their feet. The successful candidate will need to be meticulous and proactive in developing customer relations and dealing with orders from creation to fruition.
Office hours are Monday to Friday, 7am to 4/5pm and alternate Saturday mornings, 8am-12 noon. There may also be an occasional requirement to attend site visits and networking events, in which a company vehicle would be provided.
Role and responsibilities
- Has extensive knowledge of building materials (ideally both light and heavy side)
- Is confident and friendly with the ability to offer high levels of customer service
- Is a team player with excellent communication skills
- Is organized with excellent time management capabilities
- Is proactive in developing both new and existing customer relations
- Has good knowledge of basic computer use
- HGV and FLT licenses are preferable but not essential
- Is self-motivated and diligent
Responsibilities will include:
- Serving customers (via the trade counter/phone/email)
- Preparing quotes and upselling
- Following up on quotes and generating them into orders
- Account management
- Account development and networking
- Liaising and negotiating with suppliers
- Stock monitoring and ordering
- Office/Shop Housekeeping
Builders Merchant Sales Assistant employer: Robinson Builders Merchant Ltd
Contact Detail:
Robinson Builders Merchant Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Builders Merchant Sales Assistant
✨Tip Number 1
Brush up on your knowledge of building materials and construction processes. Familiarise yourself with the products commonly sold in builders' merchants, as this will help you engage confidently with customers and demonstrate your expertise during any informal discussions.
✨Tip Number 2
Network within the local construction community. Attend industry events or trade shows in East Yorkshire to meet potential colleagues and customers. Building relationships now can give you a head start when you join our team.
✨Tip Number 3
Practice your communication skills. Since this role requires excellent customer service, consider role-playing scenarios with friends or family where you handle customer inquiries or complaints. This will help you feel more prepared for real-life interactions.
✨Tip Number 4
Showcase your organisational skills. Think of examples from your past work experience where you successfully managed multiple tasks or projects. Being able to articulate these experiences will demonstrate your ability to thrive in a busy sales environment.
We think you need these skills to ace Builders Merchant Sales Assistant
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your sales experience and knowledge of building materials in your CV and cover letter. Use specific examples that demonstrate your expertise in the construction industry.
Showcase Communication Skills: Since excellent communication is key for this role, provide examples of how you've successfully interacted with customers or worked within a team. This could be through previous job roles or relevant experiences.
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements mentioned in the job description. Mention your organisational skills and ability to manage time effectively, as these are crucial for the position.
Express Enthusiasm for the Role: In your cover letter, convey your excitement about joining a close-knit team and contributing to the company's growth. Highlight your proactive approach to customer relations and willingness to learn and adapt.
How to prepare for a job interview at Robinson Builders Merchant Ltd
✨Showcase Your Product Knowledge
Make sure to brush up on your knowledge of building materials before the interview. Be prepared to discuss specific products and their applications, as this will demonstrate your expertise and passion for the industry.
✨Demonstrate Excellent Communication Skills
Since the role requires high levels of customer service, practice articulating your thoughts clearly and confidently. Use examples from your past experiences where you successfully communicated with customers or resolved issues.
✨Highlight Your Teamwork Experience
The company values a close-knit team environment, so be ready to share examples of how you've worked effectively in a team. Discuss any collaborative projects or situations where you contributed to a positive team dynamic.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of scenarios where you had to think on your feet or manage multiple tasks, and be ready to explain how you handled them.
