At a Glance
- Tasks: Serve delicious donuts and provide top-notch customer service in a fun environment.
- Company: Join the vibrant team at Robin’s Donuts in Kensington.
- Benefits: Flexible hours, friendly atmosphere, and immediate start available.
- Other info: Great opportunity to develop skills and work in a supportive team.
- Why this job: Perfect for those who love interacting with people and enjoy a fast-paced setting.
- Qualifications: Customer service experience is a plus; must be reliable and a team player.
The predicted salary is between 20000 - 25000 £ per year.
Robin’s Donuts in Kensington is hiring! We’re looking for a full-time counter attendant to join our team—immediate start available. If you enjoy working with people, we’d love to hear from you!
KEY RESPONSIBILITIES
- Hospitality
- Demonstrates a passion for customer service
- Responds to customers in a friendly manner with an appropriate sense of urgency
- Resolves customer concerns and complaints in a friendly manner
- Keeps the front counter/drive thru area clean, organized, stocked and ready for rush periods
- Operations
- Always follows Robin’s Donuts standards and guidelines when preparing product for our customers
- Always records coffee times on the pots, and discards expired coffee
- Prepares orders as requested and ensures accuracy of each order received
- Supports a clean working environment
- Follows proper cash procedures
- Other duties as required
QUALIFICATIONS
- Previous experience in a customer service role is an asset
- Reliability and ability to work flexible hours
- Strong communication and interpersonal skills
- Ability to adhere to policies/procedures
- Able to operate effectively as part of a team in a fast paced environment
Only those selected for an interview will be contacted.
Essential Skills
- Adaptability
- Oral Communication
- Working with Others
Soft Skills
- Attention to Detail
- Dependability
- Motivation
- Positive Attitude
Hard Skills
- Food Handling
- Food Safety
Languages
- English
- #J-18808-Ljbffr
Team Member employer: Robin's Donuts - Kensington
At Robin’s Donuts in Kensington, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued. With a focus on exceptional customer service and teamwork, we offer flexible hours and opportunities for personal growth in the fast-paced hospitality industry. Join us to be part of a supportive environment that encourages your passion for serving others while enjoying the unique charm of our Kensington location.
Contact Details:
Robin's Donuts - Kensington Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Team Member
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Robin's Donuts - Kensington. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Robin's Donuts - Kensington
Don't be shy about reaching out to Robin's Donuts - Kensington directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Robin's Donuts - Kensington and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Robin's Donuts - Kensington
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
