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- Tasks: Lead engagement strategies for institutional crypto customers and drive measurable growth.
- Company: Join Robinhood, a pioneer in democratizing finance for all.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Be at the forefront of the largest wealth transfer in history and shape the future of finance.
- Qualifications: 7+ years in lifecycle or growth engagement with strong analytical and leadership skills.
- Other info: Dynamic role in a fast-paced environment with a focus on innovation and compliance.
The predicted salary is between 54000 - 84000 £ per year.
Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.
About the team + role
The Institutional team’s mission is to build and scale financial products that serve the needs of sophisticated crypto customers around the globe. We're committed to delivering secure, high-quality experiences that foster trust and drive adoption in the evolving digital asset landscape. Our work spans product development, marketing, and customer experience — all grounded in compliance and innovation.
As the Senior Growth Engagement Manager, you’ll shape how Robinhood connects with and retains institutional crypto customers! You’ll own engagement strategy across the lifecycle — from onboarding through long-term retention — leveraging segmentation, personalization, and experimentation to deliver measurable growth.
You’ll work closely with cross-functional partners across product marketing, product, commercial teams, events, data science, creative, legal, and compliance to build automated journeys, test-and-learn programs, and performance reporting that strengthen customer relationships and accelerate growth in a highly regulated and fast-moving environment.
The role is located in the London office location listed on this job description which will align with our in-office working environment. Please connect with your recruiter for more information regarding our in-office philosophy and expectations.
What You’ll Do
- Own lifecycle strategy for institutional engagement, prioritizing opportunities across onboarding, activation, engagement, and retention
- Define and execute automated and triggered contact strategies to support engagement goals
- Build lifecycle campaigns aligned with key customer moments, in collaboration with cross-functional partners
- Use segmentation and experimentation (e.g., A/B testing) to optimize creative, targeting, and messaging
- Establish performance reporting to measure impact and guide roadmap planning
- Operate lifecycle tools and data systems to deliver personalized, compliant communications at scale
What You Bring
- 7+ years of experience in lifecycle, growth engagement, or marketing automation in tech or regulated environments
- Proven ability to build segmentation and automated journeys using marketing automation platforms
- Strong experimentation mindset, with skills in hypothesis development, testing, and iteration
- Analytical fluency with tools like SQL and comfort collaborating with data science
- Cross-functional leadership skills to align with marketing, product, commercial, events, creative, and legal teams
- Excellent communicator with the ability to translate complex ideas into customer-facing messaging
- Agility in learning new product domains and operating in dynamic, fast-paced environments
If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application.
Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best.
Senior Growth Engagement Manager, Crypto - Institutional employer: Robinhood
Contact Detail:
Robinhood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Growth Engagement Manager, Crypto - Institutional
✨Tip Number 1
Network like a pro! Reach out to folks in the crypto and finance space, especially those who work at companies you admire. A casual chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies that highlight your past successes in growth engagement. This is your chance to demonstrate how you can drive results in a fast-paced environment.
✨Tip Number 3
Prepare for interviews by diving deep into the company’s mission and values. Be ready to discuss how your experience aligns with their goals, especially around customer engagement and retention strategies.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our mission to democratise finance.
We think you need these skills to ace Senior Growth Engagement Manager, Crypto - Institutional
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in lifecycle and growth engagement. We want to see how your skills align with our mission to democratise finance!
Showcase Your Analytical Skills: Since we’re all about data-driven decisions, don’t forget to mention your experience with tools like SQL. We love seeing candidates who can turn numbers into actionable insights!
Highlight Cross-Functional Collaboration: We work closely with various teams, so share examples of how you’ve successfully collaborated across departments. This will show us you can thrive in our dynamic environment!
Apply Through Our Website: For the best chance of getting noticed, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and get back to you!
How to prepare for a job interview at Robinhood
✨Know Your Crypto Stuff
Make sure you brush up on the latest trends and developments in the crypto space. Understanding the nuances of institutional engagement and how it differs from retail will show that you're not just knowledgeable but genuinely passionate about the industry.
✨Showcase Your Analytical Skills
Be prepared to discuss your experience with data analysis and tools like SQL. Bring examples of how you've used data to drive decisions in previous roles, especially in growth engagement or marketing automation. This will demonstrate your analytical fluency and ability to collaborate with data science teams.
✨Highlight Cross-Functional Collaboration
Since this role involves working closely with various teams, share specific examples of successful cross-functional projects you've led or contributed to. Emphasise your communication skills and how you’ve translated complex ideas into actionable strategies for different stakeholders.
✨Prepare for Experimentation Questions
Expect questions around your experimentation mindset. Be ready to discuss past A/B tests you've conducted, what hypotheses you developed, and how you iterated based on results. This will showcase your ability to optimise campaigns and drive measurable growth.
