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- Tasks: Lead and enhance Robinhood's UK operations, ensuring compliance and efficiency.
- Company: Join Robinhood, a fintech pioneer making finance accessible for everyone.
- Benefits: Enjoy flexible work options, competitive perks, and a vibrant team culture.
- Why this job: Be part of a mission-driven company transforming the financial landscape for all.
- Qualifications: 6+ years in financial services operations; strong problem-solving and communication skills required.
- Other info: Diversity and inclusion are core values; all backgrounds encouraged to apply.
The predicted salary is between 43200 - 72000 £ per year.
Join a leading fintech company that’s democratizing finance for all. Robinhood Markets was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood and its subsidiaries and affiliates are lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.
About the team + role
Robinhood is looking for a Senior Brokerage Operations Lead to further build out our Operations team in London, United Kingdom (UK). We are looking for an Operations professional with demonstrated experience in securities and brokerage as well as regulatory compliance related topics and who is excited to work at the intersection of regulation, technology, and finance. We are looking for a highly adaptable and collaborative person who can handle ambiguity and rapidly shifting priorities with flexibility and patience.
The role is located in the office location(s) listed on this job description which will align with our in-office working environment. Please connect with your recruiter for more information regarding our in-office philosophy and expectations.
What You’ll Do
- Support the launch, improvement, and scaling of Robinhood UK operations, products, tools, and systems
- Be the point of contact and oversee day-to-day supervision of the operations and 1st line risk activities for the UK team
- Partner with Robinhood teams such as Brokerage Operations, Compliance, Risk, Customer Experience (CX), Finance, Product, Engineering and Vendor Management
- Oversee and monitor the performance of operational business partners in line with the intercompany agreements and SLAs
- Continuous process efficiency improvement - leveraging data to improve operational processes and reduce operational risk
- Responsible for creating and maintaining operational Standard Operating Procedures and processes.
- Partner with the Risk & Compliance team (2nd line) to review, implement and operate the required frameworks and controls to support regulatory requirements.
- Command deep knowledge of operational processes and standards, tracking changes to regulations and best practices regarding investment operations.
- Foster a culture of professionalism, high ethical standards, personal development, and regulatory compliance and promoting the core values and risk culture.
What You Bring
- Based in the United Kingdom
- Bachelor's degree or equivalent practical experience
- 6+ years of operational experience specialising in financial services
- Passionate about financial services and fintech
- Thorough knowledge and experience of topics such as: UK tax wrappers, brokerage / trading operations and operational risk management
- Experience working across large projects with multiple work streams and coordinating cross functional teams
- Exceptional attention to detail and strong problem-solving skills
- Experience in applying data analysis to solve business problems
- Excellent written and oral communication skills
- Collaborative mindset
- Open minded, curious, knowledgeable, proactive and not being afraid of asking for help and offering help
- Self-starter with ability to work independently and coordinate across multiple functional groups
- Resourceful and adaptive in fast-paced, entrepreneurial environments
- Chartered Institute for Securities & Investment certifications
We’re looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you’re ready to give 100% in helping us achieve our mission—we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we’re looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.
Robinhood embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone.
Senior Brokerage Operations Lead employer: Robinhood
Contact Detail:
Robinhood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Brokerage Operations Lead
✨Tip Number 1
Familiarise yourself with Robinhood's mission and values. Understanding their commitment to democratising finance will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Network with current or former employees of Robinhood. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Stay updated on the latest trends in fintech and regulatory changes in the UK. Being knowledgeable about current events will demonstrate your passion for the industry and your proactive approach to staying informed.
✨Tip Number 4
Prepare to discuss specific examples of how you've improved operational processes in previous roles. Highlighting your experience with data analysis and operational risk management will show that you're well-equipped for the challenges of this position.
We think you need these skills to ace Senior Brokerage Operations Lead
Some tips for your application 🫡
Understand the Role: Before applying, make sure you thoroughly understand the responsibilities and requirements of the Senior Brokerage Operations Lead position. Tailor your application to highlight relevant experience in securities, brokerage, and regulatory compliance.
Highlight Relevant Experience: In your CV and cover letter, emphasise your operational experience in financial services, particularly any roles that involved managing teams or projects. Use specific examples to demonstrate your problem-solving skills and attention to detail.
Showcase Your Passion: Robinhood values candidates who are passionate about fintech and democratizing finance. Make sure to convey your enthusiasm for the industry and how your values align with those of Robinhood in your application.
Tailor Your Communication: Given the importance of communication in this role, ensure your written application is clear, concise, and free of errors. Use professional language while also reflecting your personality to stand out as a collaborative and open-minded candidate.
How to prepare for a job interview at Robinhood
✨Understand the Company Mission
Before your interview, make sure you fully grasp Robinhood's mission to democratise finance. Be prepared to discuss how your values align with this mission and how you can contribute to their goals.
✨Showcase Your Operational Expertise
Highlight your experience in brokerage operations and regulatory compliance. Be ready to provide specific examples of how you've improved operational processes or managed risk in previous roles.
✨Demonstrate Adaptability
Robinhood values flexibility and adaptability. Prepare to discuss situations where you've successfully navigated ambiguity or rapidly changing priorities, showcasing your problem-solving skills.
✨Prepare for Cross-Functional Collaboration
Since the role involves partnering with various teams, think of examples where you've worked collaboratively across departments. Emphasise your communication skills and ability to coordinate efforts towards a common goal.
