At a Glance
- Tasks: Launch and scale Robinhood UK brokerage operations while ensuring compliance and efficiency.
- Company: Join a fast-growing fintech at the forefront of industry change.
- Benefits: Performance-based pay, equity ownership, mental health support, and flexible benefits.
- Other info: Collaborative environment with opportunities for professional growth and development.
- Why this job: Shape the future of UK operations and drive impactful process improvements with AI.
- Qualifications: 6+ years in financial services, strong data analysis skills, and operational experience.
The predicted salary is between 60750 - 74250 £ per year.
In this role you will help launch and scale Robinhood UK brokerage operations, ensuring compliant, efficient first-line oversight. You will work closely with cross-functional teams to implement controls, reporting, and service delivery that align with FCA rules and customer outcomes. You’ll drive process improvements using data and AI to reduce risk and enable rapid, responsible growth. This is an opportunity to shape the UK operations at a fast-growing fintech at the heart of a major industry shift.
Pay / Benefits
- performance-based compensation with multipliers
- equity ownership
- supplemental and ancillary insurance
- mental health support programs
- AI tools access and AI skill-building
- flexible benefits wallet and commuter stipend
Responsibilities
- Oversee UK brokerage operations and service delivery, including transaction reporting controls and transfer operations
- Manage outsourced service providers and intercompany dependencies per SLAs
- Ensure operations adhere to FCA CASS and support FCA Consumer Duty outcomes
- Lead incident response, root-cause analysis, and remediation for launches and changes
- Maintain and improve Standard Operating Procedures and controls
- Collaborate with Risk Compliance to implement regulatory frameworks and controls
- Drive continuous process efficiency using data and AI tools
- Coordinate cross-functional teams across Brokerage Ops, Compliance, Risk, CX, Finance, Product, Engineering, and Vendor Management
Key requirements
- 6+ years of operational experience in financial services
- Deep experience with UK brokerage operations, CASS rules, ISA servicing, transfers, reconciliations, and exception handling
- Bachelors degree or equivalent practical experience
- Strong data analysis skills and ability to translate data into process improvements
- Experience managing outsourced partners and enforcing SLAs and controls
- Excellent written and oral communication skills
- Self-starter, collaborative, and capable of working across multiple teams
- Chartered Institute for Securities Investment certifications (preferred)
- collaborative mindset
- detail-oriented
- problem-solving
- CASS knowledge
- data-driven process improvement
- incident response and risk management
Brokerage Operations Specialist employer: Robinhood Financial
At Robinhood Financial, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to innovate and grow. As a Senior Backend Engineer in London, you'll enjoy competitive equity options, comprehensive benefits, and opportunities for professional development while working at the forefront of the crypto custody space. Join us to be part of a team that values collaboration, creativity, and the drive to make financial services accessible to all.
StudySmarter Expert Advice🤫
We think this is how you could land Brokerage Operations Specialist
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Robinhood Financial. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Brokerage Operations Specialist
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Robinhood Financial.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Robinhood Financial's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Robinhood Financial
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Robinhood Financial.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Robinhood Financial will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Robinhood Financial employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
