At a Glance
- Tasks: Lead daily service, ensure guest satisfaction, and manage shifts in a relaxed dining environment.
- Company: Family-run bar and restaurant with a focus on guest experience.
- Benefits: Competitive salary, bonus potential, flexible shifts, meals, and discount schemes.
- Other info: Opportunities for growth through our GROW development programme.
- Why this job: Join a supportive team and develop your skills while making guests happy.
- Qualifications: Experience in hospitality and strong leadership skills.
The predicted salary is between 28066 - 30000 £ per year.
Robin Hood in Enfield is seeking a Bar & Waiting Supervisor to lead daily service, ensure guest satisfaction and uphold our relaxed country dining experience.
You will manage shifts, coach teammates and work as part of a family-run team.
You'll enjoy a competitive salary, bonus potential, shift flexibility and staff benefits including meals and discount schemes.
We invest in talent through our GROW development programme and promote from within to strengthen our business for the long term.
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Bar & Waiting Team Lead — Guest Experience & Growth employer: Robin Hood
At Vintage Inns, we pride ourselves on being an excellent employer, offering a warm and welcoming work environment where you can thrive as a Kitchen Assistant. With flexible shifts, generous discounts, and opportunities for personal growth through paid qualifications, we ensure our team members feel valued and supported. Join us in our charming rural pubs, where you can enjoy team socials and a strong sense of community while contributing to memorable dining experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Bar & Waiting Team Lead — Guest Experience & Growth
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Robin Hood. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Robin Hood
Don't be shy about reaching out to Robin Hood directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Bar & Waiting Team Lead — Guest Experience & Growth
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Robin Hood and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Robin Hood
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
