People Insights Coordinator

Process. Guidance. Expertise. We see more than just information and numbers.

Location: Stirling - Hybrid Working Options

At Robertson, we see challenges, opportunities, and solutions our way. We’re bold enough to ask questions, brave enough to look at things differently, and confident enough to be ourselves. Join us and you’ll join the UK’s largest family-owned construction, infrastructure and support services business. As People Insights Coordinator, you’ll be part of a team that’s doing incredible things – for ourselves, for the built environment around us, and for a truly sustainable future.

Your new role:

About the role: Working in the People Systems and Data Team, this role provides coordination and administrative support across people reporting, Power BI access control, audit evidence, standard operating procedures and reporting triage. Responsible for preparation of regular reports and KPI templates, support data preparation and checks, action approved system access requests and coordinate meetings or escalations to ensure timely, accurate and well-governed reporting support for the wider People and Culture function.

What you’ll do:

• Prepare and maintain regular people reports, recurring report outputs and KPI templates in line with agreed reporting schedules, definitions and deadlines, completing data preparation and first-level data checks to support accurate reporting and highlighting discrepancies or issues for review and escalation where required.
• Provide first-line reporting triage by reviewing incoming reporting requests, confirming requirements, identifying whether a self-service Power BI report or existing template can meet the need, and escalating exceptions to the People Insights and Analytics Lead.
• Maintain Power BI and people system access administration, including actioning approved access requests, updating access logs, retaining evidence in line with agreed access control procedures, and ensuring requests are accurately recorded, progressed and closed.
• Maintain audit evidence, access records, reporting logs and supporting documentation to demonstrate compliance with agreed procedures, UK data protection requirements and Robertson policies, while ensuring employee information is handled securely and confidentially in line with Information Security policies and procedures.
• Create, update and maintain standard operating procedures (SOPs), guidance notes and process documentation for recurring reports, KPI templates, Power BI access and reporting request processes.
• Coordinate meetings, reporting check-ins and escalation discussions, including arranging sessions, preparing relevant information, tracking actions and following up on agreed next steps, while supporting the People Insights and Analytics Lead with the collation of information for reporting cycles, board/KPI reporting and insight packs.
• Engage with teams across People Partnering, People & Culture, RFM HR, IT, Payroll, Comms & Marketing and other stakeholders to clarify reporting requirements, route requests through the correct process and support users in accessing agreed self-service reporting tools, dashboards, templates and guidance.
• Monitor recurring administrative and reporting activities to ensure deadlines are met, risks or delays are highlighted promptly, priorities remain visible, and provide general coordination and administrative support to the People Systems and Data Team, including document control, action tracking and information collation.

What you’ll need:

• Previous administrative or coordinator experience within a fast-paced HR, systems, data or shared services environment, with experience preparing regular reports, maintaining templates or supporting management information processes.
• Good working knowledge of Microsoft 365, particularly Outlook, Word, Excel and PowerPoint, with advanced Excel skills for data preparation, validation, formatting and maintaining report templates.
• Familiarity with Power BI or other reporting tools would be preferred, including confidence in supporting users with access and signposting to dashboards.
• Strong attention to detail and the ability to identify data discrepancies, incomplete information or process gaps, alongside experience maintaining SOPs, logs, trackers, access records or audit evidence.
• Excellent organisational skills with the ability to manage recurring tasks, reporting schedules, meeting coordination and action tracking, while prioritising work, following agreed processes and escalating issues appropriately.
• Good written and verbal communication skills, with the ability to clarify requirements and provide clear updates to stakeholders.
• A professional, proactive and process-driven approach, with a commitment to handling sensitive employee data confidentially, improving consistency and service quality, and a willingness to learn new systems, reporting processes and data quality practices.

This is a great opportunity for a proactive, detail-focused coordinator who is confident working with data, systems and processes. You’ll be organised, reliable and comfortable handling sensitive information, with a keen eye for accuracy and a willingness to learn and improve how reporting support is delivered.

What's in it for me:

Our Principles - The Robertson Way: Our principles are our roadmap to achieving positive outcomes and delivering on our purpose. They influence daily decisions around what we do and how we do things, creating an environment of growth, innovation and high performance.

• We listen: Listening enables us to work positively and collaboratively, and gives customers, partners and colleagues the assurance that their voices are always heard.
• We are professional: Our mix of prudence and diligence, care and attention to detail means that our customers have certainty and assurance in everything we do and trust us to deliver.
• We take responsibility: Each of us is accountable for what we do. From the smallest detail to team safety and caring for our communities and the environment, we know that everything matters.
• We are determined to succeed: Every challenge is an opportunity. We work collaboratively and focus on safety, productivity and quality to find solutions we can be proud of and that provide a positive, lasting benefit.
• We are one team: We work as one - in our teams and partnerships, and with our customers. We respect each contribution, and everyone stands up to be counted. We are Team Robertson.

For more information on our principles and culture, please visit: Robertson Careers

Benefits of working with Robertson:

• 33 days annual leave (pro-rata for part time or FTC positions, increases with length of service)
• Salary Sacrifice Pension Scheme
• Life Assurance
• Cycle to Work Scheme
• Discounts (gym memberships, restaurants, days out etc.) with Hapi Rewards App
• Annual Flu Vaccine
• Access to E-Learning
• Health & Wellbeing Support
• Life Management & Financial Support

Diversity & Inclusion: When it comes to diversity and inclusion, we see things differently at Robertson. That’s why we’re working hard to create an environment where everyone can feel welcome, and where we can all be ourselves. We encourage applications from people of all races, ages, genders, religions, sexual orientations and more - so whoever you are, we hope you’ll see things our way, too.

If you’ve got what it takes to look at things differently, to find new perspectives, and to discover the extraordinary within the ordinary, we’d love to meet you. To apply for this role and to start seeing things our way, submit your CV.

This role will be subject to pre-employment screening, including references. The level of screening may vary depending on role responsibilities and will be discussed at interview.