Contract Manager in Orkney

Care. Initiative. Pride. We see more than just high standards.

Location: Orkney, Kirkwall & County Community Hospital, Invergordon (Hybrid Working available)

Working hours: Monday to Friday - 38.75 hours per week

Benefits: Competitive annual salary, Company Car or allowance, private healthcare, and relocation package available.

Relationships. Results. Success. At Robertson Facilities Management, we see them our way. We’re professional enough to make every collaboration count. Driven enough to deliver the very best service to everyone we work with. Friendly enough to make sure any environment we manage is as enjoyable as it is safe. Join us and you’ll join the UK’s largest family-owned construction, infrastructure and support services businesses. And as a Contracts Manager, you’ll be part of a team that’s doing incredible things – for ourselves, for the partners we work with, and for a truly sustainable future.

Your new role

• Lead by example in culture of safety, opportunity, inclusiveness, and diversity
• Ensure Robertson Group safety and quality control standards are upheld
• Full budgetary responsibility and associated cost base for FM services
• Management of contract budget including monthly analysis of transactions and forecasting
• Management of Lifecycle budget (Projects) to ensure assets are maintained in line with service standards
• Ensure compliance record keeping is maintained to a high standard to maintain compliance with statutory requirements, contract service standards and SHTMs
• Liaise with client Representatives regularly ensuring positive constructive relationships based on long term partnership.
• Practice effective risk management working with Commercial and Financial business partners to ensure Risks & Opportunities schedules are accurate and mitigation/management plans are implemented
• Monitor contract and team performance providing formal monthly reports to the client and RFM Operations Manager, confirming compliance with the requirements of the contract and identifying issues for discussion, future workload, risks and opportunities.
• Attendance at monthly Operational Meetings with the client to discuss performance.

What you’ll need:

• Candidate will be an experienced manager that holds a relevant degree or professional qualification in an Estates/Facilities discipline
• Commercial awareness of PFI within the healthcare sector or similar complex environment
• Experience in CAFM systems to manage helpdesk tasks and reporting
• A strong technical focus with knowledge of Building Regulations.
• Have knowledge and understanding of NHS “SHTM 00 best practice guidance for health care engineering “ policies and principles.
• Good analytical & problem-solving skills
• A methodical approach
• Ability to work on own initiative
• A recognised health and safety qualification eg. IOSH / NEBOSH / SMSTS
• First Class customer service skills are essential, together with a positive outlook and flexible, team working attitude
• Proficient in relevant computer programmes (Microsoft Word, Excel etc.)
• Considerable budgetary experience

The successful candidate will require a PVG/Disclosure Check before starting in the job.

Who we’re looking for:

The successful candidate will be responsible for the Contract Manager role, overseeing site operations, health, safety, wellbeing, and the commercial and financial profitability of both County Community Hospital in Invergordon and Balfour Hospital for Hard FM services across the facilities. The successful candidate will also hold and maintain positive executive relationships with the end customer (NHSO) and ProjectCo SPV, and will actively collaborate with colleagues to foster a positive, proactive, and progressive environment.

What’s in it for me

Working the Robertson Way Joining us isn’t just about seeing things our way. It’s also about working the Robertson Way too, by bringing our 5 guiding principles to life. Here’s what that means…

• We listen: Listening enables us to work positively and collaboratively, and gives customers, partners and colleagues the assurance that their voices are always heard.
• We are professional: Our mix of prudence and diligence, care and attention to detail means that our customers have certainty and assurance in everything we do and trust us to deliver.
• We take responsibility: Each of us is accountable for what we do. From the smallest detail to team safety and caring for our communities and the environment, we know that everything matters.
• We are determined to succeed: Every challenge is an opportunity. We work collaboratively and focus on safety, productivity and quality to find solutions we can be proud of and that provide a positive, lasting benefit.
• We are one team: We work as one - in our teams and partnerships, and with our customers. We respect each contribution, and everyone stands up to be counted. We are Team Robertson.

What’s in it for you? In addition to the hourly rate, we offer a wide range of rewards and benefits including:

• 33 days annual leave (pro rata for part time positions)
• Private pension
• Life assurance
• Cycle to Work scheme
• Rewards platform for discounts with retailers, supermarkets, restaurants and more
• Annual flu vaccine
• Free Health & Wellbeing advice

When it comes to diversity and inclusion, we see things differently at Robertson. We’re a company with strong family values and are committed to building a workforce which reflects the diversity of the customers and communities we serve. That’s why we’re working to create a truly inclusive workplace where everyone can feel welcome, included, and where we can all be our authentic selves.

Apply now: If you’ve got what it takes to look at things differently, to find new perspectives, and to discover the extraordinary within the ordinary, we’d love to meet you.