HR Admin/Coordinator

People. Passion. Pride. We see an opportunity to build a career.

Location: Gateshead

Working Pattern: Monday to Friday - 38.75 hours

At Robertson, we see challenges, opportunities, and solutions our way. Join us and you’ll be part of the UK’s largest family-owned construction, infrastructure, and support services business. As People Administrator, you’ll be part of a team that’s doing incredible things for ourselves, for the built environment around us, and for a truly sustainable future.

Your new role:

• Provide an efficient, proactive, and high-quality administrative service to the Group HR function, ensuring the delivery of exceptional HR support across the business.
• Build and maintain strong working relationships with employees, managers, and key stakeholders, acting as a trusted point of contact for HR-Admin related queries.
• Reporting to the Group HR-People Partner, gain exposure to and support the full employee lifecycle through involvement in end-to-end HR Administration processes, contributing to a positive employee experience and the effective delivery of people initiatives across the business.

Duties:

• Coordinate and respond to HR queries from employees and People Leaders, providing effective and efficient guidance.
• Manage and action the Employee Relations email inbox.
• Provide assistance in improving and updating standard operating procedures and processes.
• Maintain employee records, ensuring they are fit for purpose, accurate, and up to date.
• Keep the HR system (People First) and SharePoint updated and accurate, including amending and uploading information as appropriate.
• Assist in HR Employee Relations activities, such as support with absence management, probationary periods, and report issues as required.
• Manage the administration of the Probationary Period process.
• Assist in minute taking for relevant meetings, including Employee Relations meetings and formal forums.
• Assist all HR teams with administrative tasks as and when required.
• Any other relevant duties/projects that may be assigned by the wider HR team as required.
• Provide a positive employee experience by supporting with daily queries and the timely actioning of requests.

Qualifications/Relevant Experience:

• Good level of education, particularly in English, Maths, and Administrative subjects.
• Administration knowledge and experience.
• Good interpersonal and organisational skills.
• A base level understanding of HR administrative processes is desired but not essential.
• Excellent communication skills, both verbal and written.
• Strong attention to detail.
• Proficient on all relevant software packages including Excel, Outlook, and Word.
• Ability to engage well with the wider team and key business stakeholders.
• Willing to use initiative when required.
• Able to work at pace to ensure timely completion of tasks and actions.

Benefits of working with Robertson:

• 33 days annual leave (pro-rata for part-time or FTC positions, increases with length of service).
• Salary Sacrifice Pension Scheme.
• Life Assurance.
• Cycle to Work Scheme.
• Discounts (gym memberships, restaurants, days out etc.) with Hapi Rewards App.
• Annual Flu Vaccine.
• Access to E-Learning.
• Health & Wellbeing Support.
• Life Management & Financial Support.

Diversity & Inclusion: We encourage applications from people of all races, ages, genders, religions, sexual orientations, and more.

If you’ve got what it takes to look at things differently, to find new perspectives, and to discover the extraordinary within the ordinary, we’d love to meet you. To apply for this role and to start seeing things our way, submit your CV.

This role will be subject to pre-employment screening, including references. The level of screening may vary depending on role responsibilities and will be discussed at interview.