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- Tasks: Manage maintenance and compliance for public sector clients across diverse sites.
- Company: Join Robertson Facilities Management, the UK's largest family-owned support services business.
- Benefits: Enjoy competitive salary, private medical cover, company car, and 33 days annual leave.
- Why this job: Make a real difference in a friendly, professional environment focused on sustainability.
- Qualifications: Experience in leading maintenance teams and knowledge of compliance requirements.
- Other info: Diverse and inclusive workplace with strong family values.
The predicted salary is between 36000 - 60000 £ per year.
Hard Services Manager Location: Hull Schools HU7 4WR Contract: Full time, permanent Hours: 38.75 hours per week, Monday to Friday Benefits: Competitive annual salary, private medical cover, Company car or car allowance, 33 days annual leave.
At Robertson Facilities Management, we see relationships, results, and success our way. We’re professional enough to make every collaboration count, driven enough to deliver the very best service, and friendly enough to ensure any environment we manage is enjoyable and safe. Join us and you’ll be part of a team that’s doing incredible things for a truly sustainable future.
Your new role
As Hard Services Manager, you will oversee and manage the maintenance, repair, small works, and compliance function for our public sector client. The Hard FM service consists of delivery of a planned and reactive maintenance service in accordance with key performance indicators and quality standards.
Your key responsibilities will include:
- Managing the delivery of maintenance activity including reactive, planned, and small works throughout the assigned geographical region across multiple diverse client sites.
- Ensuring delivery of a safe, customer-focused, cost-effective, efficient, and compliant service to meet contractual and legal obligations.
- Carrying out asset verification across the estate.
- Planning PPM work for the maintenance team and sub-contractors using the FM CAFM system, and updating the system diary to reflect any changes in PPM dates.
- Liaising closely with the client to ensure that all works delivered are to the required standard, with no disruptions to the school day.
- Ensuring optimum delivery of responsive and cyclical maintenance work is carried out on time and efficiently to meet defined performance expectations.
- Working hands-on with the maintenance team to review plant faults and implement appropriate resolutions.
- Acting as Authorised Person Low Voltage for the contract, ensuring permits are issued in relation to complex systems.
- Acting as the engineering lead on the contract, ensuring compliance with Gas Safe, Biomass, etc.
- Liaising with specialist sub-contractors to ensure their service is delivered on time, to the required quality and cost.
About you
You’ll have previous experience of leading a multi-disciplined maintenance team in the provision of Facilities Management services and customer liaison. You’ll be able to demonstrate your awareness of statutory requirements for compliance and balance the needs of quality and profit on the contract. Previous experience using CAFM and BMS systems is essential. A valid UK Driving licence is required due to the multi-site nature of this position.
Who we’re looking for
People are at the heart of everything we do at Robertson. To fit into the team, you’ll be friendly, professional, and care about your job; listen to customers and support your colleagues; follow procedures that keep you and our customers safe; and share our pride in making a real difference.
What’s in it for you?
In addition to the annual salary, we offer a wide range of rewards and benefits:
- Private medical
- Company car or car allowance
- 33 days annual leave
- Private pension
- Life assurance
- Cycle to Work scheme
- Rewards platform for discounts with retailers, supermarkets, restaurants, and more
- Annual flu vaccine
- Free Health & Wellbeing advice
When it comes to diversity and inclusion, we see things differently at Robertson. We’re committed to building a workforce that reflects the diversity of the customers and communities we serve, creating a truly inclusive workplace where everyone can feel welcome and included.
If you’ve got what it takes to look at things differently and discover the extraordinary within the ordinary, we’d love to meet you.
Hard Services Manager - Hull BSF employer: Robertson
Contact Detail:
Robertson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hard Services Manager - Hull BSF
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector, especially those who might know someone at Robertson. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching Robertson's values and recent projects. Show us you’re not just another candidate; demonstrate how your experience aligns with our mission of delivering top-notch service.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want to see the real you, so let your personality shine through while discussing your hard services management experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us you’re genuinely interested in joining our team.
We think you need these skills to ace Hard Services Manager - Hull BSF
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that are relevant to the Hard Services Manager role. Highlight your previous experience in managing maintenance teams and using CAFM systems, as this will show us you’re a great fit for the job.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about facilities management and how your values align with ours. Don’t forget to mention specific examples of your past successes in similar roles.
Showcase Your Soft Skills: We value friendly and professional team players. In your application, make sure to highlight your communication skills and your ability to work collaboratively with clients and colleagues. This will help us see how you can contribute to our positive work environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our company and what we stand for!
How to prepare for a job interview at Robertson
✨Know Your Stuff
Make sure you brush up on your knowledge of facilities management, especially around maintenance and compliance. Familiarise yourself with key performance indicators and quality standards relevant to the role, as this will show that you're serious about delivering a top-notch service.
✨Showcase Your Leadership Skills
As a Hard Services Manager, you'll be leading a multi-disciplined team. Prepare examples from your past experiences where you've successfully managed teams or projects. Highlight how you’ve balanced quality and profit while ensuring customer satisfaction.
✨Understand the Client's Needs
Research Robertson Facilities Management and their approach to client relationships. Be ready to discuss how you would ensure minimal disruption to the school day while managing maintenance activities. This shows that you’re not just focused on the job but also care about the clients and their environment.
✨Be Ready for Technical Questions
Expect questions about CAFM and BMS systems, as well as your experience with statutory compliance. Brush up on your technical knowledge and be prepared to discuss how you’ve used these systems in previous roles to improve efficiency and service delivery.
